Jay S., Wellfleet, MA
We were experiencing chronic malfunction with our Fujitsu HVAC.
Richard Cronin (x139) in service was courteous and prompt to respond and,as always, knowledgeable.Although we were visited by Snow’s service personnel a couple of times : it was Dan Grozier with an able assist from Ryan who identified the issue, and thru Richard ordered the necessary part – of importance to us: there was continuity in the team membership that attended to our issue – sure makes a difference : didn’t need to start over each visit retelling the story of our problem. We do lots of biz with Snow’s Fuel for our home in Wellfleet (tho we live in Cambridge) : it is wonderful to have an opportunity to applaud the professional and courteous and prompt service provided by Richard Cronin and his team. Thank you. Jay Shapiro