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want to hear from you! Share your experience as a Snow’s Fuel Company customer by leaving us a review.
want to hear from you! Share your experience as a Snow’s Fuel Company customer by leaving us a review.
The electrician who came to my home on Monday, bright and early, helped me solve questions as to surge protection, overloads, etc., and set me up happily once again with my computer, which I use for pleasure as well as business – so now it is busy again and ALL IS WELL, thanks to his patience in explaining and taking the time to ask as well as answer questions. Please give him an extra lunch hour on me!
It was that first bitterly cold day in January and everyone that I talked to was fantastic! Everyone chipped in to help from Rich dropping off the wire the night before to rewire the thermostat and the tech on the phone the night before helping me get heat and recharge the thermostat. Extremely competent and thorough group of people. Thank You!
I am very happy with Snow’s service.
Pablo was very helpful in quickly alerting us to the fact that our monitoring system had stopped functioning. I found that this was due to a misunderstanding with Comcast when going to “Seasonal Service,” and this was corrected quickly. As requested, Pablo called me yesterday to report that the monitoring signal was again engaged and functioning properly. His prompt and courteous help and requested follow-up are appreciated.
I have over many years that the fuel division at Snow’s is reliable and easy to work with. They offer full service.
I am always pleased with your workers and the help you provide. Thank you!
On New Year’s Day, we reached out to Snow’s oil for a delivery of oil as we had woken to no heat or hot water. There was a serviceman at the house within an hour who gave us enough oil to make it until we had the tank filled. He also spent a little time with the furnace to get it started which I am grateful for. It is reassuring to be able to rely on the quality and dependable service that Snow’s offers.
Jo Ann F.
Snow’s has continued to be a trusted service our family can rely on for a variety of services. They promptly return calls, patiently answer all questions, offer advice, show up for appointments on time & with friendly, competent employees. We strongly recommend it to new neighbors or anyone seeking a referral. Wouldn’t use any other company in our Cape area! Keep up the excellent services & employees.
“Your furnace man” was here for my annual furnace inspection today. He worked with great precision and answered several questions kindly and with great detail.
Snow’s response to my recent phone call reporting a heating system problem exceeded my expectations. Within a matter of hours of reporting the problem to Richard he dispatched a technician to my house who troubleshot the system, identified the problem, replaced the faulty part, and I received a call back from Richard confirming the matter was resolved.
As a non-resident customer it is critically important that I can count on Snow’s to be there when I need them. I have been a client of Snow’s since 1987. My experience last week reconfirmed why I remain a loyal Snow’s Fuel Service customer.
We had a furnace winter cleaning, we were very pleased with the work and repair to the furnace. Very professional gentleman, thank you.
Excellent service. Arrived on time and maybe a little early. Explained everything they were doing for the winter tuneup. Upon leaving they noticed some of the insulation was gone from my AC tubing on the outside. They replaced the tubing with no issues. That little extra makes you want to stay local.
I love Snow’s. Whenever I have a problem, I cross my fingers and hope Rich is there and picks up the phone. I am pretty funny and talk a lot but he is always patient with me and we laugh. We are so busy in our lives and for me to be able to trust and know I am getting quality help. It’s funny when I call, I just say hi Rich and he knows exactly who I am. Very personal which I love, you know he cares. I can’t name everyone in the service department but they are all polite and patient and helpful. Customer service is soooooo important so be proud of your employees. Thank you.
The man who serviced our generator came on time and was pleasant, quiet, and efficient. Thanks again.
First time using the electrician via Snow’s. Was timely, dependable, and got the job done.
We called Snow’s when our heat went out. They came the same day and fixed it within one hour. They had the required part on the truck. Great job!!
As usual, my phone request was answered promptly by Richard. I have talked to him so frequently that I feel that I should meet him in person someday! Snow’s takes care of all of my needs. Propane, oil, air conditioning splits, generator, and they just replaced my furnace and oil tank! I have always been happy with their survival!
Absolutely superb service. Richard is a pro…so is the rest of your team.
We had a new split system put in our house this September. The A/C worked great for the few days where it was used. When I tried to use the heat the other day, it did not work. I called Snow’s, they sent out someone the same day, and he, a very nice person, diagnosed the problem, a leak had occurred. They sent out a repair person a couple of days later who found and repaired the leak, tested the entire system in every room, gave us a tutorial on how to best use the system, and it works!
This year’s tuneup was thorough and done well. The technician happily answered questions about the process and the systems at my two houses. I recommend Snow’s Fuel Company to everyone without reservation.
Joe did service on both my heating unit and water heater. He was very professional and thorough in his work product. We appreciate the prompt and efficient service!
My generator was on the fritz this summer and the Snow’s repairman came out three times to get it up and running. Thought it needed a part at first but it ended up being something else. Anyway, your repairman persisted until he pinpointed the problem and fixed it. Since then it has successfully self-tested every week and when this Nor’easter hit the other day my generator kicked on like a champ! It has been purring for 3 days now and I am so happy! I’ve been thinking of the great service you provided and just had to send you a huge THANK YOU to you.
I have a new tank and thought the propane would last longer. Snows responded in 24 hours and they were out to refill my tank and light my pilots again. The staff on the phone and service techs who come on-site are always patient and helpful.
I am a long time customer of Snow’s and I am very happy with all services currently and previous.
Service was excellent!!
Furnace cleaning to ready for winter. Job done well and fast. Thank you.
The service person arrived on time and completed the furnace cleaning without any issues. Explained what he was doing and what he found. Left area clean.
Snow’s service is simply the best. They are prompt, reliable, and highly skilled. They do the job right or make it right. They go out of their way to accommodate special needs and situations. I can always count on them and recommend them without hesitation.
Great job Snow’s, promptly fixing our central AC the afternoon it was reported, during a rental guest stay.
I have had a good relationship with Snow’s for many years, back into the 20th century. Recently I called on a Friday to have my boiler cleaned and serviced. The appointment time offered was right away, on Monday morning. The employee arrived on time. He was polite and quiet. He completed the job quickly. It’s a good feeling to be prepared for the winter.
So pleased with the team that installed the mini-split units in our family’s seasonal home, from Kevin doing the estimate to the crew that completed the work!!!! We have been Snow’s customers for many years, and we should have made the switch from propane years ago. Thank you to all those involved.
Dan came to my house yesterday to repair two leaks in the basement. He was friendly, efficient, and professional. Also, I called about the problem on Monday and he came on Tuesday. Thank you very much.
As usual, excellent service.
On-time. Professional work. Fair price. Would definitely contact Snow’s again for Plumbing work!
Our annual service has been done by Bob for a number of years now. We appreciate his timeliness, his professionalism, his willingness to answer my often many questions. When we had to replace our 32-year-old oil tank, Bob assessed what would work best for us, oversaw the installation of the new twin tanks (a single tank couldn’t fit down the stairs–the original was installed before the first floor was built), and as always made quite sure that the project was complete and without any errors. Snow’s should be aware and feel fortunate that they have a superb professional representing their company to their customers.
Very happy and satisfied with the service from the initial phone call to the person that came to the house. Very professional and friendly.
Everyone I dealt with at Snow’s Fuel was very helpful in trying to get hot water at our old family cottage.
The technician came promptly, identified the problem, and made the necessary adjustment.
My overall experience was definitely positive. The installers of my auto generator were efficient, professional and very polite. I would recommend Snow’s Fuel.
Snow’s Fuel Company is simply the BEST. The responsiveness is honestly unbelievable. The people who work for Snow’s, the wonderful people on the phones and the terrific people in the field, treat the customer’s property as if it were their own. I praise them to the hilt. They are completely reliable and excellent at what they do. I send a particular shout out to Richard Cronin who has answered my every question and sent the reinforcements whenever they were required. Thank you, Richard, and the whole team!!
Excellent service on oil deliveries and monitoring. Recently had an issue with an electric water heater. It needed to be replaced and it was done excellently and quickly. Highly recommend without reservation.
John the technician was on time ad very social. He did an excellent job servicing my generator. I would definitely recommend Snows for oil, plumbing, and generator services.
Efficient and pleasant.
Snows once I gave deposit to set a date. They stuck by that date. Within 2 days the job was completed. Very professionally done. Cleaned up after. Very happy with A/C splits.
Snow’s came to set up my air conditioning, and they worked very hard to get it up to efficiency.
Top-flight service… every time…!!
Quick, excellent friendly service by Jeffrey who was most willing to answer questions.
Snow’s performed our annual HVAC compressors contract check-up and clean-up. Richard Cronin was “spot on” in scheduling and follow-up. Tony Merrill: was on time and courteous and knowledgeable and professional … and tidy. We appreciate the service we receive from Snow’s. Thank you.
Thanks, Snow’s Fuel—great job on our electric project. You provided a quick estimate and completed the work in a timely fashion. The technicians who did the work were friendly, courteous, clean, and informative. Although a little extra work was necessary to bring the panel up to code, the project was completed for the estimated price. Consider this a very positive review of Snow’s Fuel and a favorable recommendation for those considering the use of Snow’s services in the future.
Our A/C wasn’t working so I called. They came out within the hour!! The serviceman came back the following day to complete the service! Great service! Very fast on response time! I highly recommend Snows!!
On-time arrival. Complete inspection and annual service in a timely manner. Quality work including recap of what has been done.
The electric service department is great! It’s run by Rick Haarman from Brewster who does excellent work and all to code.
I worked with Kevin and the Snow’s team last spring on a new whole house generator to replace a broken smaller one. They were so professional and responsible that I then had them do some other work for us as well – again – nothing but the best quality and attention to detail. Whenever I need deliveries or service, they take care of it right away. I recommend them without hesitation – you will be so glad you switched to them if you are not using them already. We used to use five different companies for our generator service, heat/ac service, oil deliveries, propane, and electrical needs. We now use one company that does each of those better than the other four (we already had Snow’s for propane). Haarman Electric (recently brought into the Snow’s family) is who we used and you will not find a nicer person to do your electrical work than Rick – he is simply the best. Go to Snow’s – you won’t regret it and you can enjoy your home without concerns or hassle.
I appreciated Snow’s responsiveness and good handling of the situation, and for the patience and expertise of the Snow’s representative that helped me. I feel that Snow’s is a company I can rely on, and that is a good thing!
On the day of my closing on a new property, the realtor called me in a panic because the house I was scheduled to buy that day smelled like propane. In anticipation of taking possession of the house, I had established a new account with Snow’s – and a very helpful representative named Nick. I called at 8:30 am and Nick answered the phone. He competently and quickly assured me an emergency technician would be dispatched, and if it were just a matter of the former owner not filling the propane tank, it would just be a matter of getting a fill up on the same day. When I showed up at the house, the emergency technician was there, found the problem, solved it, and then gave me a helpful tutorial on how to monitor the amount of propane in the tank. I can’t thank the competence, compassion, and skill that both Snow’s representatives gave to a nervous buyer on a stressful day. By the time I was back from the closing, the tank was full, – the propane smell was gone, and I was able to move in. I’m sold on Snow’s service and their employees. So glad I signed up with Snow’s!
I live in NY and was not present but my grandson made note of the efficiency and courtesy of the workman making the recent preventive installation. He thought catching the situation before it became a problem was good maintenance when the yearly cleaning and checkup was performed. Thank you Snow’s!
Great service always. Responsive and professional.
Great cleaning and review of operations. We have four mini-splits and love them. Thank you.
Everyone we dealt with at Snow’s Fuel was pleasant — from the employees we spoke to on the phone to set up our account and make a service appointment for a propane gas leak, to the serviceman who fixed the leak. Everyone was responsive and super helpful and our problem was fixed within a few hours of our initial call! Thank you!
From start to finish an everything went well. Thanks for your continued good service.
I would like to leave a huge THANK YOU to Carl, who came out to service my furnace in the late evening over the weekend. He arrived at 10:00, and was willing to come out, in spite of working a very long day. I had very small children sleeping in the house, as well as my 85-year-old mother, and my son and his wife. The furnace was not working, firing only intermittently, with the temperature dropping rapidly. Carl was very knowledgeable, and diagnosed the problems quickly! The furnace has been functioning perfectly since his visit. I am very grateful to Carl for his expertise, and for coming out to save the day on a very cold weekend. Much appreciated!
Your service was surprisingly prompt, and the technician was informative, pleasant, and efficient.
A superb job in assessing our problem!
Very happy once again with Snows and Richard Cronin in Service. I am a long-time customer and have always had outstanding service from Richard and his crew of service people.
Snow’s has been servicing our heating equipment and providing fuel oil to our home for over 40 years. We’ve always found them to be very professional and accommodating whenever we’ve needed help with our heating system. I would highly recommend Snow’s for your heating and cooling needs.
The technician was on time, very courteous of the surroundings, and did his task professionally. Would recommend Snow’s for HVAC cleaning and service without hesitation.
I’m still in Florida for my usual 6-month stint, returning to Wellfleet around May 15. Assuming all is well with my fuel deliveries and “home monitoring” system. Thanks for the confidence that your services provide while I’m away.
Simply the best!!!!
The technician that came out to check on the propane leak did a great job, he was very knowledgeable and professional. We really appreciated that he took the time to re-light our two gas fireplaces.
Kevin came to assess needs. He was professional, pleasant and knowledgeable. Thank you.
Scheduling and service: prompt and courteous.
The serviceman was very efficient; we hardly knew he was there; he cleaned everything up. Thank you.
Excellent service in all respects. PLEASE keep it up, AND Thanks!
Snow’s service has been wonderful all year. We had a couple of issues with our oil burner, and Snow’s techs came right away. When the first person didn’t have the right part, another person was here in less than half an hour. Highly recommend their service contract.
Work was performed in a timely manner and without any issues.
I really appreciated the quick and excellent service provided by several different technicians for different parts of my heating and A/C system. I was able to get an appointment for important service needs in short order. The technicians arrived on the date and time agreed. I have also been a propane customer for many years.
Excellent service! Thank you!
Loyal to Snows since 1986 because they deliver quality service!
Great and very quick service. Our gas burner was shutting off intermittently. They had to come out more than once to diagnose the issue but figured out what was needed, replaced the part and we are up and running. All very responsive. We appreciate the great service. Thank you!
Service was excellent. Explained what the problem was and fixed it! Really appreciated all the service Snows provides! Thank you
Service was on time and completed. This was basic annual service (furnace cleaning and tune up) Service person was pleasant.
Excellent, efficient, friendly service
I continue to receive excellent and quick service from Kevin and crew. He once again responded to my email almost immediately and sent somebody out only a few hours later to replace a duct covering that had come loose and fallen off of the house after an extremely windy night. I truly appreciate such great service.
Prompt response to an issue. And a job well done.
Very happy with all my interactions with Snow’s. Responsive, reliable, and a pleasure to deal with.
We were very pleased with the tune-up & service visit for our gas-fired warm-air furnace from Snows Fuel that was made a few days ago. The service person was very courteous, personable, and professional. Very much appreciated.
As always very competent expert service delivered with a smile!!
Snow’s consistently provides highly professional, efficient work. I appreciate their excellent communication, & customer service. Over time, they have assumed more work around the house. I like huge umbrella of service they provide. It is advantageous that the company understands all the systems in the house. They have provided diverse plumbing jobs, generators, water treatment, propane, more. Snow’s was highly responsive during a weekend crisis. The service technicians, the phone scheduler, the people who handle payment are all respectful, patient, kind folks who truly deliver customer service.
Although my career took me in a different direction my real love is working with electrical and mechanical systems. Over the decades I have restored and modified cars, motorcycles, boats and I am familiar with the operating systems of aircraft. This experience has led me to know the correct use of the appropriate tools and materials when completing a job or project (busted knuckles notwithstanding). Having stated this, it must be evident that I place great value on a service tech’s ability to complete an esoteric job properly, employing the correct tools and materials and leaving the job site neat and clean when the work is done.
Bob Anthony has exceeded my expectations in all areas of the scheduled oil burner service and the subsequent expansion tank and pressure gauge replacement. He graciously allowed me to observe him at work, and answered questions about my heating/hot water system. Clearly Bob respected a customer who really wants to understand the specifics of his heating unit.
I give Bob FIVE STARS for a job well done. It is comforting to have the peace of mind that a reliable heating system brings to a family in mid winter. I also thank Jim (in the office) who gave me his attention and understood what was on my mind when I initially called for service.
Great service and Staff.
As usual Snow’s provided a very high level of service. My boiler wasn’t producing hot water and was leaking in a vent tube. Both problems were addressed immediately (on a Saturday) by a technician who was friendly, knowledgeable, and informative. Thank you Snow’s.
I called with an issue with my gas furnace that was relatively minor. Snow’s technician Christian came the day after I called and fixed the problem within an hour. I thought Snows was very responsive and that the technician was thorough.
I love all of Snow’s merchandise. Have shopped there for years. You have Everything I want to buy. Keep safe. Hope to see you soon.
Manager Richard and Service Rep Carl were prompt and courteous and knowledgeable. We “lost” an outdoor protective covering on our HVAC system which exposed piping and wiring to the weather elements: Same day service, complete reinstallation: done and secured.
Needed help with a water heater that had ceased heating. Richard got right on it and sent Carl the very same day. A record! Carl was fast and efficient and got the relay box replaced in record time. Hot water again. Many thanks to all.
Very responsive, and pleased with the work!
Great thanks to Andy and Mike for getting our heat back. Really appreciate their time in explaining how deliveries are scheduled and how the system and gauges work.
We recently discovered our heat had cut out overnight and presumed our tank was empty. After calling for assistance on a Sunday morning, a helpful Snow’s technician came to deliver fuel for us to get through till Monday, only to discover our fuel level was fine but the electrical wires on the furnace controls had burned out. He was able to replace that part with a universal control and restart our furnace – a huge help! thank you!
We recently had some work done by Snow’s to add heating to our new addition. We also had our yearly furnace service. Both technicians were prompt, friendly, and efficient and answered all our questions. We appreciate the excellent service we have always received from Snow’s.
Always great work, trustworthy and very professional.
Tony was excellent he was extremely prompt and knowledgeable delivered the service and explained everything came out on a Sunday we really appreciated his Outstanding service and patience.
Your technician (J. Hunter) arrived punctually within the assigned time frame. He was very polite and professional and performed our annual tune-up in a thorough manner. Thank you.
Snows is a five-star company. I had an emergency with no heat with a furnace failure. The first HVAC man came over within a few hours of my call. He was very courteous and determined that my furnace needed replacement. The next day a crew was on-site installing a new furnace. This sounds simple but there was a tremendous amount of scrambling on their part to find a furnace unit and then coordinate 4 technicians the next day to do the install. The cost was reasonable and the service was excellent. I will be a dedicated customer forever and I would highly recommend this company.
We had our annual boiler tune-up. The service person was professional, personable, and easy to deal with. He arrived earlier than scheduled. An excellent experience.
We had a very professional, gentleman fix our hot water heater, he was thorough, explained all our concerns, and was neat, thank you!
I am so pleased with my new Fujitsu Mini-split system. Kevin was incredibly attentive, friendly, and reliable and went above and beyond for me in addressing an unforeseen issue by coming by after his workday should have ended to check on my concern. I was not aware of the placement of the slim ducting and this was changed to my liking and remedied the following day. The two gentlemen who installed the system worked tirelessly and were also professional and friendly. Two months after the installation landscapers damaged apart on the condenser. Kevin had this replaced the day after I reported it to him. I should also add that Snows came in much lower than two other estimates. I am so glad to have the opportunity to thank them for going above and beyond.
Great company and great service. It’s so nice to know that we have such a great local company available to respond quickly to unanticipated events! You don’t have to spend endless time dealing with automated voice responses… you get to real people who care and can help. These days, sadly, that’s become a luxury.
The service person was friendly and knowledgeable. He told me what he did and why he did it. It seemed to done efficiently and quickly. Overall, from scheduling to service, Snow’s service was excellent.
Since my departure from 40 Pineneedle Rd in Wellfleet on November 13th for 6 months I assume my Home Monitoring System has been implemented and my fuel delivery program continuing. It is very comforting to have these in place and working so smoothly. Thanks to Kathy, Richard, and the Snow’s team!
For 28 years we have enjoyed services by Snow’s Fuel and that satisfaction continues to this day. Kevin, Carl, and Richard Cronin, among others, always respond promptly and are experts in our heating and cooling needs. Even when we’re out of town, we are confident knowing they are available.
On time, respectful of our property, and performed necessary work.
I was given an appointment on the same day that I called. The heating problem was not an emergency, but an inconvenience. The Technician was extremely knowledgeable and sorted out the problem with ease. Recommendations for minor repairs were suggested and an appointment was scheduled for the near future. My heating, generator, and fuel purchases are ALL with Snow’s. Their conscientious work warrants my support and I would recommend them to others.
Responsive, professional, competitive, and good-natured.
Staff are always pleasant to deal with. Prompt service and can count on them for repairs no matter when it occurs.
Been providing fast, competent, friendly service at a reasonable price for over 50 years.
Prompt and excellent!
I have the greatest confidence in dealing with Snow’s. The workmen are always on time, polite and knowledgeable in their responses to questions. And the gentlemen who answer the phone have never let me down in setting up and setting appointments to my greatest convenience – I am president of their fan club. Thank you, Snow’s!
Any time I call Snow’s for heating system service, I get a wonderfully competent field technician working on the problem. Recently, Jeffery came out to survey a problem of intermittent burner ignition. He was polite to a fault, knew his business backward and forward, and left me more knowledgeable than before he arrived. I always feel confident Snow’s will respond promptly to emergencies, and the issues will be resolved in short order. Thank you for great service.
Richard did a great job scheduling my heating system inspection. I had to re-schedule an earlier appointment after our mid-October guests requested to extend their stay an additional week leaving only a brief opening before our November guests arrived.
Karl did a great job servicing our Bosh tankless hot water heating system. He replaced the Bosh electrode/igniter set and made all the necessary adjustments to get the system working at top efficiency. He was polite, knowledgeable, and professional.
The service I received from both of these individuals exceeded my expectations and reflected well on Snow’s Fuel Company.
As an “off Cape” homeowner, maintaining heat and A/C are two of my top priorities. I have done business with Snow’s Fuel Company since 1987 and value the quality service you provide and ‘personal relationship’ you extend me.
The technician was very pleasant, and he arrived on time. His work was efficient, and he clearly understood the generator he inspected and tuned. As always, very satisfied with Snows.
Friendly, speedy and efficient!
I have been a happy customer of Snow’s Fuel Co. for about 20 years. They have always treated me very well. I have always received immediate attention whenever I had any problems. They are dependable and excellent people to work with. I hope it will always be that way. It is not usual to have a nice relationship with any Company today! Thank you, Snows!
Our family has relied on Snow’s Fuel for decades. We’ve never been disappointed with the quality and level of service they’ve provided.
We had two issues for Snow’s recently: annual furnace maintenance – performed by Jeffrey Hunter: prompt and courteous and handled the assignment like an experienced pro. Final repair for outdoor HVAC compressor ductwork/line set was arranged promptly and managed effectively by Richard; Dan and Ryan performed the on-site maintenance and repairs- “knew what they were doing”: they provided professional and prompt and courteous service. Totally satisfied customer. Thank you.
Excellent, prompt, friendly service
Bob arrived on time and was very helpful. He explained the heating system to me and gave me feedback as to the condition of the system since the last servicing. He even warned me about making sure the thermostats had fresh batteries and showed me how to change them.
Bob did a great job.
Our cottage had an oil tank that was over 50 years old. I called Snow’s Fuel Company and they set up an appointment to take a look at the tank and give me a quote. The person who was in charge of removing the tank came to the cottage right on time at the scheduled day. The price was fair and similar to another quote we got. We chose Snow’s because it is a local company with great customer service.
The tank was removed, everything was cleaned up and we are happy to have had Snow’s do the project.
The man from Snow’s was on time knew what he was doing and did his job efficiently and well. We are appreciative that Snow’s employs such good people.
Anita and David K.
Snow’s Fuel Company is wonderful to deal with. It’s the people that really make being a customer so great. Jorge had always been there for me over the years, and now I can look to Harrison for that, he has been so helpful during the transition.
From quote to installation to annual service Snows has done a fine job with our Fujitsu mini-splits. They have also been our reliable propane supplier for 16 years.
Great service as usual – the technician answered all of my questions and was very courteous.
Part of a long tradition and love of Cape Cod, Snow’s Fuel Oil is reliable, supportive and will always find a way the best support their Family of customers.
I am very pleased with Snow’s Fuel Oil Co. There service people are very helpful, friendly and knowledgeable and the quality of their work is outstanding. All my dealings with them have had excellent results. Thank you all.
Snow’s is the best. Harrison has been wonderful. I’ve been a customer for a long time with Jorge and now that Harrison has taken over I still feel well cared for. Thank you!
I have always found Bob to be an excellent technician. He has always been prompt and helpful. This time was no different.
As always your service for the heating system yearly maintenance was perfect. The tech was on time, polite, and cleaned up after the work was completed.
On a separate issue, we were having problems with the air conditioner not cooling. The tech was thorough in his diagnosis and resolved the problem. Very patient individual.
The gentleman who came did a great job, questioned, and listen. He saw the problem and solved it very satisfied. Thank you.
Quick, friendly service, as always
As always I was pleased with the service for my AC. Thank you.
The technician arrived earlier than the scheduled time and serviced both the generator and the air conditioner. He was courteous and efficient. Excellent service from Snows!
Thanks to Richard and Dan and Ryan for knowledgeable and prompt and courteous service. We were in a jam – compressor refrigerant leak /no AC – during the recent heatwave. Richard juggled the schedule to attend to our needs within 24 hours. Much appreciate the attention. Best – Jay
I’m very pleased with the service. The workers were on time and very courteous . One time they had to come back to the house more than once. They didn’t leave me over the weekend without fixing the problem. Excellent service
Snows installed a split air conditioning system and an oil burner in my home in Chatham. I find them reliable and Kevin always answers questions and is readily available by phone and email.
Chatham , MA
We were experiencing chronic malfunction with our Fujitsu HVAC.
Richard Cronin (x139) in service was courteous and prompt to respond and,as always, knowledgeable.Although we were visited by Snow’s service personnel a couple of times : it was Dan Grozier with an able assist from Ryan who identified the issue, and thru Richard ordered the necessary part – of importance to us: there was continuity in the team membership that attended to our issue – sure makes a difference : didn’t need to start over each visit retelling the story of our problem. We do lots of biz with Snow’s Fuel for our home in Wellfleet (tho we live in Cambridge) : it is wonderful to have an opportunity to applaud the professional and courteous and prompt service provided by Richard Cronin and his team. Thank you. Jay Shapiro
I found it very easy to pay by credit card.
Thank you for the prompt installation of a hot water tank —then coming back quickly to follow-up on the furnace valve— as well as to complete a couple of small finishing details . The prompt and courteous service are greatly appreciated.
The service call response was very good. The next service call was very good also. Thank you to Richard and the service department who are always so helpful especially when there is an issue. I have been a satisfied Snow’s customer for almost 40 years.
Thank you for the timely, efficient renovation/updating of our cottage’s outdoor shower.
A very nice man was here for annual maintenance on our ductless air conditioning. Worked quickly and efficiently. We were very pleased with the service.Robert A.
Kevin and the Snow’s team:
I continue to be impressed by your professionalism and how well you do things. I asked Kevin a bunch of questions and had answers back first thing this morning. I asked for propane and it was delivered by 1pm. You guys rock.
Your company installed a Generac generator. Your service was excellent including all the communications, especially since you were at the mercy of Northern Grid. Would recommend you to anybody. Special thanks to Kevin!William M.
One word comes to mind when I think of Snow’s Fuel Company: trust. I have a relationship with the people at Snow’s Fuel. I trust them to take care of my home with the kind of attention they would for their own homes. Snow’s Fuel Company has served us for twenty years with only success stories– their work, their timeliness, their kindness is always the best.Kathleen H.
Service was quick and efficient. Best of all, the gentleman that stopped by showed me how to turn the propane off. Amazing, I didn’t know it was just a knob on top of the tank. He was very patient and didn’t seem to mind teaching me about my tank.Eileen
I have received very high quality service from Snow’s for 25 years now. They have always been diligent and helpful in taking care of my fuel and furnace needs. I appreciate the service you have given me over the years!Robert P.
From 1996 to the present I’ve received nothing but the best service from the very professional fuel delivery and furnace service people at Snow’s. The office staff is great, too!Eileen G.
Great experience with a recent generator installation.Kathleen B.
Tony was very professional on a cold night and courteous as well as knowledgeable. He even made a follow-up call to make sure I was OK later. I know service is your business but it truly was good service. I’m glad I have used Snow’s Fuel for decades. Thanks again, Tony.
My husband and I built our home in 1979 with only one zone for heating. Several years later, we added onto the house and added another zone. The boiler that we had could handle this so we had no worries. Several years after another addition, a new zone was added. To tell the truth, I do not know if the boiler could handle this new addition as we had a lot of solar exposure during the day and we heated with wood. It was after the final addition that we started having issues with reduced or no heat to some areas of our house. The lesson learned in this, is to question the installer which we never did. We just assumed and assumed wrong that they knew what they were doing. It is important to note that Snow’s did not do any of the original installation.
Kevin Corcoran was great. He came over and pointed out to us that the piping was not done correctly and zones were crossing over or joined so we were not getting heat where it was needed. Since the boiler was working overtime to keep up with the heat requirement, the life expectancy was shortened.
We made the decision to redo the piping and to replace the boiler. We just cannot believe how neat and organized everything is and I now heat in all zones. The staff even labeled all of the equipment! We are so happy with the quality of work that was done. A big thank you to Kevin, Herb, Gary, Dan, Bob, Mike & Tony for a job well done.
Thank you Snow’s Fuel Company.
I wish I didn’t need these guys as much as I do, but when I do they are great. They always answer the phone, schedule time to help, arrive when they say, and always fix the problem with efficiency and quality. You couldn’t ask for more…
I really appreciate the determination, patience and good humor of your team in seeing this through.
A friend of mine told me a story about their Thanksgiving a year ago when they went around the table asking each person what they were thankful for. One of the 8-year-old grandchildren replied that he was thankful for Snow’s. Perceptive kid.
Cheers and thanks –
I want to take this opportunity to thank and commend Snow’s Fuel Division for the installation of our new ductless air conditioning system. In particular, thanks to Kevin Corcoran, who convinced us that Snow’s had the system that would best suit our needs after other bids we received. He gave us options to consider that no one else had recommended. His professionalism and expertise in your product were instrumental in our decision to go with Snow’s for this job, as well as Snow’s reputation. We would also like to thank the installers, Joe and Tony who did an excellent job and explained everything as they proceeded through the installation. They worked diligently and their expertise was demonstrated through every step of the process. The whole project was completed timely and met or exceeded all of our expectations. Please pass along our thanks to the whole team for a job well done!!
Jim and Cathy T.
Snow’s Fuel Company is amazing! I called them yesterday at 4:30pm to say we were out of propane, mentioned that we do have a backup space heater that was more than sufficient and was told they would be out first thing in the morning to fill the tank. I thought that would be great — but low and behold – at 8:30pm — the same day — Gary Boudreau is in our driveway in Eastham with an emergency propane tank to get us through the night. He even made sure that the pilot light was restarted without us even asking. Snow’s Fuel truck did show up this morning to fill up the original tank. Much appreciated Gary…Sharise N.
I wanted to thank all involved at Snow’s for the great service we received yesterday. One of our homeowners ran out of oil due to the laziness of their drivers. I called Richard in the fuel department and he worked magic. The house was back up and running in no time and we avoided what could have been a freeze-up. We appreciate our relationship with Snow’s and the willingness to work together as a team for the good of our customers! We all look like rock stars!
Aquacultural Research Corp. has been very satisfied with the services of Snow’s Fuel. Snow’s reviewed all our energy requirements before working with us to set up a new propane delivery system. Snow’s Fuel has also established a pricing structure based on our fuel oil consumption patterns. With both propane and fuel oil being serviced by Snow’s, ARC has been able to lower its energy costs. We really appreciate the close attention and follow-up Snow’s has shown and we know we can depend on their timely response and positive action in support of our business.
Aquacultural Research Corp. Dennis, MA
Our family has had a long tie with Snow’s going back to my father, a businessman who, back in the fifties, had some conversations with founder, Harry Snow, he admired as a forward-looking and honorable man. Fast forward to our present unique Snow’s. Who else in all the world carries curtain shade pulls, fine china, paint in all shades, children’s trains, pretty quilts, garden hoses, and oil? Through all the weather, both emotional and physical, Snow’s has carried me through. They have always answered my calls. Like most people I’ve had some critical life moments and Snow’s has never let me down. I love the fuel department and know them all — Richie, the longest and Kathy, their accountant. The paint department is superlative. You can ask them anything. And the hardware department always finds that screw.
Thank God for Snow’s!
Snow’s Fuel has been my company for fuel and service since moving to Cape Cod in 1985. After my husband passed away, I knew I could call the staff at Snow’s and they would answer any question that I might have about service, deliveries or understanding my bill. The friendly, caring staff & quality service is why I keep Snow’s as my fuel company.
Collins Cove Cottages has had Snow’s Fuel providing service & fuel for many years. We know that no matter what time of day, night or season, Snow’s will respond to our and our guests’ needs. We have the utmost confidence in Snow’s Fuel and its staff to provide quality service and fuel to meet the needs of our business.Collins Cove Cottages
We would like to thank Snow’s for peace of mind. We live in the United Kingdom with a summer home on Cape Cod and we cannot just jump in the car to check on our home. It is a comfort to know that Snow’s Fuel is monitoring our home and responding quickly when needed. Thank you for having multiple choices of service contracts and services. We were able to customize our service based on our needs. Thank you. See you this summer.
Joe & Laura P.
I had 4 estimates, all about the same estimate. Snows, offered 97% efficient which made their price even better. Plus, a Wi-Fi thermostat was included, which is eligible for an additional rebate. As far as the installation, the crew arrived on time and things went smoothly…To sum it up, everything went well from Kevin doing the estimate to completion of the job. Definitely would recommend.
I would like to thank and commend Kevin, your 24-hour serviceman who came to my aid. He was super nice and knowledgeable. I was hesitant to switch propane companies with my move to Orleans but you had serviced this house with the previous owner. I am confident in my decision to go with Snow’s. You are a fantastic company! Thank you!
Many, many thanks for going over to our house and sorting out the A/C so that my daughter and further family arriving didn’t have to sweat the whole week! You all at Snow’s take such good care of your customers. Thank you so much! Living so far away from some of our children, it is so nice to know that we have you close by. You are always so professional and make every effort to accommodate.
Joe & Laura P.
This family owned and operated business can always be counted on to be there when you need them and always do the right thing for you, the customer.
Please let me express my thanks for setting up the two service contracts, for AC and my burner, last week — you certainly had my interests in mind, saving me $81.70. You certainly deserve a tribute for understanding my needs and making me feel comfortable during my visit there in Orleans.
Always attentive. If a problem arises, their response/service comes without delay…I’m glad I signed up with Snow’s.
Dr. Mercedes C.
A note to thank you and your staff for the high quality service I have enjoyed as one of your customers. Recently, I was dealing with a variety of plumbing and air conditioning issues. All I had to do was call Richard and the ball was rolling quickly in the right direction, whether it was to get on Kevin’s schedule for a ductless A/C problem or Herb’s for help with pipes, valves, and toilets. Then late last week, Ashley kept the tradition going in Richard’s absence with very prompt and effective responses to my calls. It is reassuring and a pleasure to deal with a group that is so capable, friendly, and responsive. Kudos and thanks to you all!
I cannot say enough good things about the service department, its staff, and the services provided at Snow’s. We have been customers of Snow’s ever since we built our home on Cape Cod over thirty years ago and among the many exceptional fuel services Snow’s has offered us is their Home Monitoring System. With this monitoring service we have been able to enjoy our home without the constant attendant worry of home ownership from afar. Whenever we lost power, the phone connection required for our monitor wasn’t working, or our furnace didn’t function properly, this system alerted Snow’s and their service technicians were immediately dispatched to troubleshoot and remedy the problem(s). In addition to its emergency response features, this home monitoring system also assures us of regular preventative monitoring of our home’s temperature, oil reserves, and overall furnace performance, all of which give us tremendous peace of mind when we are away from our Cape Cod home.
But home monitoring systems and the like are only as good as the people who oversee them, and in Snow’s we are fortunate to have both the technology and the human touch. Over the years the personal attention, support, and excellent, responsive, comprehensive service we have enjoyed with Snow’s personnel, especially Richard and Jorge, have lead us to regard these individuals more like “big brothers” as well as longtime friends. Whatever the presenting issue, be it with our furnace, oil monitoring system, phone service to the latter, or weather and driveway access challenges, Snow’s has been there to anticipate our needs, provide preventative solutions, and immediately and effectively ameliorate whatever attendant problems present themselves. Snow’s service department staff have guided us through the selection and acquisition of both our previous and our current oil monitoring systems as well as our new hot water heater system, and all of these purchases have been extremely effective energy savers, each in its own right. In sum, Snow’s service department personnel are extraordinarily helpful, considerate, and responsible professionals who forever have our back, whether we’re on Cape Cod or away.
Thank you for your continuing state-of-the-art service, both technical and personal.
MaryLou R. & Mary S.
We were very pleased with the installation of a new humidifier and how the technician explained how it worked — your service has always been excellent and we would recommend you to anyone! Thank you!!
Anne and Ward
Thank you so much for your prompt and emergency service. My neighbor, whose husband had just passed, took shelter at my house the only one with a generator. Just what I expect from Snows — excellent service. Thanks again.
We recently had Snow’s Fuel install a Fujitsu modular A/C unit in our condo. And now in August, what a difference! First, the sales, scheduling, and installation team at Snow’s were a delight to work with, going out of their way to assure timely and efficient work. Kevin and his service people completed the install in one short afternoon and we were up and working! And there was hardly a footprint to indicate they’d been here.
The unit is functioning quietly and beautifully, the price was right, and we have the confidence that Snow’s service specialists stand ready to respond with any service needs we may have in the future. Highly recommend Snow’s Fuel for your HVAC needs!
Harwich Port, MA
I found out that I needed to have a propane tank recertified and I was told that your fuel division did this. I stopped in this morning and went into the office where I encountered “Fred”. Fred took me out to the propane area where he checked my tank and found it to be in good shape except for some minor rust spots. He explained how I should touch it up with Rustoleum. But then he reached to a shelf and took down a spray can and did the spots himself. He filled the tank, then took me to the office where I paid. All the while he was extremely cordial and friendly.
I want you to know what a good ambassador you have. He didn’t have to do the maintenance on the tank, and he went out of his way to explain the process of recertification and how I should maintain the tank going forward.
By the way, I had been going to Agway to get refills in the past. They told me I had to get the tank recertified and that Snows could do it. While Agway is a bit more convenient because it is closer to my home, I will be converting to Snows now. You not only have good people like Fred, your refill charge for a 20 lb. tank is $16.50 compared to $19.99 at Agway.Stan
I have been a customer since purchasing my home in 2003. Being only a part-time resident I required a way to maintain the services of the home while absent. Today Snow’s monitors the fuel supply and the temperature in the home, responding with fuel or service as needed. They also now service as requested the well water filtering.
It is comforting to know the home is safe, the service dependable, and communication as needed is courteous and responsive.
Tony as always was great and so helpful. So glad he works for you.Nora H.
When I applied for my account with Snow’s Fuel Company the people down at the front desk were awesome. The young man who came to my house to check out my propane situation was awesome and I’m very happy that I’ll be doing business with you. Thank you!Don C.