Patricia V., Harwich, MA
I love Snow’s. Whenever I have a problem, I cross my fingers and hope Rich is there and picks up the phone. I am pretty funny and talk a lot but he is always patient with me and we laugh. We are so busy in our lives and for me to be able to trust and know I am getting quality help. It‚Äôs funny when I call, I just say hi Rich and he knows exactly who I am. Very personal which I love, you know he cares. I can‚Äôt name everyone in the service department but they are all polite and patient and helpful. Customer service is soooooo important so be proud of your employees. Thank you.