John S., Chatham, MA
My generator is twelve years old and wasn’t always starting for it’s weekly test run. I called Snow’s fuel company to have it checked and then sign up for their maintenance service. The service technician, Joe, located the problem and also informed me of a couple of other issues that needed to be fixed so that the generator could be put on a service contract. He came back the next week, did the work required, and it is running fine. He even painted the gas piping that supplies the generator. Joe is polite and an excellent technician.