John P., Eastham, MA

The main breaker at my house kept tripping. Of course, this happened on a Friday, and I thought I was in trouble being so close to the weekend. I called and within an hour there was an electrician at my house. He explained that they would go and see if there was one in stock at the distributor. They told me that if there wasn’t one in stock I would have to wait until Monday or Tuesday for a new one. On Saturday morning I got a call at 11 AM saying they had the breaker and by 12:30 PM it was replaced. That’s what I call service and taking care of your clients.