Testimonials

I was very pleased with the polite, efficient work done by Miles and David. They replaced my two older thermostats with new smart ones. It took less than half an hour. And they cleaned up every bit of dust created.

Robin H., Orleans, MA

I just had the annual service done on by boiler, the technician was very neat and orderly and did a very thorough job. All in all, I couldn’t be happier.

Mark W., Eastham, MA

Snow’s has repaired both our heating and HVAC systems during recent years. Work was well done, performed as scheduled, and competitively priced. We are well satisfied.

Jane C., Orleans, MA

Great service, problem solved very quickly!

Yacht Club, Orleans, MA

We have benefited for many years from Snow’s Fuel services. You are at the top of our many service suppliers and keep up your personal contact with your customers.

Nicholas D., Harwich, MA

Kudos again. Jeff did a great job checking the wall a/c units. Very responsive and considerate, and nice to deal with.

Robert S., Orleans, MA

I want to say that Jeff was beyond helpful and GREAT to have diagnosed our situation!

Richard B., Brewster, MA

We have had a faulty gauge on our propane tank. We had not filled the tank in 6 years – evidently people do not use the stove for cooking!!!! I called to find out if there was any way Snows would be able to tell how full the tank was and if we needed to have a delivery. The person I spoke with told me that he was going out into our area and would stop by the cottage and check the tank. This he did and phoned us that the tank was low and probably would need a delivery for this season. He then told us we could call after the summer season and that Snow’s would come out and replace the tank with a new one with a working gauge. This is what I call perfect customer service! We have done business with Snow’s for almost 70 years and have always been happy with your service and promptness!

Mandy B., Eastham, MA

Carl and Sierra did a great job of finding the cause of the problem and fixing it (it was complicated and not obvious). They know what they are doing and are very nice to deal with in the process.

Robert S., Orleans, MA

Excellent timely service by qualified polite technicians.

Aldo C., Orleans, MA

Technician was very helpful and odor has been eliminated.

Danielle M., Orleans, MA

The service techs arrived as promised and completed the work I had requested in a friendly, competent and timely basis. One of the techs appeared to be an apprentice who did most of the work, competently. I thought the billing was fair.

Trimble J., Chatham, MA

I had a new propane tank installation done by Snow’s. Great communication and fast service. Well done.

Fiscus Family Trust, Chatham, MA

Snow’s has been our propane delivery company for 18 years, and they have always done a great job. Recently, we needed an indoor pilot light replaced, and an out door tank propane tank replaced. We were so grateful and impressed. Everyone at Snow’s, from the people who answer the phone, to the impeccable team of technicians were so kind, knowledgeable, and helpful. They knew that heat is something you need in the winter, and they were here within hours with an excellent, high quality, caring, professional team who took amazing care of everything. We are so grateful to all of you. Thank you all so much for an incredible job so well done! 😃

Joe C., Brewster, MA

Our boiler was slowly failing, without our knowledge. On a Sunday, we had no hot water (from the boiler) in our home. On Monday morning (Presidents Day holiday) I called some other company to work on the furnace. Their answering service took my information and told me I would be getting a call. After a few hours, I called back to check on my request for service. The lady I spoke with told me that I wouldn’t get a return call until Tuesday (!) due to the holiday. Then I called Snow’s Fuel. They arrived by 11 AM and the system was repaired and running in less than an hour. I spoke with 4 people at Snow’s that morning and they were all friendly and focused on getting my heat back on. I highly recommend them for service.

Scott M., Orleans, MA

1st time user of Generator servicing service after lapse of 2+ years due to closure of previous service company. Service was very comprehensive, and Snows rep kept us informed of what he was doing, including the replacement of some parts. We have signed up for the annual service agreement.

Martin W., Eastham, MA

We have always been satisfied with Snow’s service. Oil deliveries, oil burner cleaning and recently installation of a Smart Thermostat. Thank you for your services. Of course, I also shop at your wonderful store whenever I’m at my Cape home!

Pamela C., Eastham, MA

Workman on our generator was extremely pleasant and explained procedure very well. A-home service you should be proud of.

Edward K., Harwich, MA

All of the Snow’s service people who have come to my house, electricians and a plumber, have been on time, extremely polite and helpful. They have done great work and been very quick. I deeply appreciate their attitude and work.

Anne M., Truro, MA

My compliments and thanks to Dan Grozier and his assistant, Cam, for their fine work on the recent installation of an electric hot water heater at our Orleans home. The project was scheduled for a convenient time. It was accomplished efficiently, carefully, professionally and with great attention to detail. They walked the extra mile!

Frank S., Orleans, MA

Great sales team, great installers and fabulous service I like the fact that two years of free annual service is included. Easy to work with, responsive to calls, good pricing and quick install. Highly recommend them.

Richard B., Yarmouth, MA

Grateful for such a rapid response and repair. of a furnace part. Thank you!

Elaine K., Orleans, MA

Great, responsive service; especially in a heating system emergency. Snow’s stayed in good communications as they gave us options and ordered the needed part form delivery asap.

Michael H., Orleans, MA

I find Snow’s to be very responsive and professional.

John H., Orleans, MA

Sienna was on time, professional and efficient. We like using a local company for our furnace and generator services. See you again next year!

Nancy J., Orleans, MA

This is my 1st year with Snows servicing my generator. Excellent responsiveness and communication. Very pleased with the Snow’s serviceman servicing my generator.

Chris K., Dennis, MA

Gary saved us in emergency no heat situation – so grateful. He had an old piece of equipment on his truck to restart the heat! It’s not the 1st time Gary came to the rescue. Thank you!

Theresa S., Chatham, MA

Snow’s replaced my hot water heater. Perfect from appointment to end! Nice people. Ditto for when I had them install a generator a couple of years ago. Snow’s is the place to go!

Dave N., Eastham, MA

We have been a customer of Snow’s Fuel for years. They have always taken great care of us and really tired to solve every problem heat wise we have had over the years. I can’t imagine having any other company help us. We have used Snow’s for propane heat, gas heat and oil heat. Currently we us them for propane and gas heat. Excellent service.

Judith K., Brewster, MA

The technicians did a wonderful job removing the existing oil tank and replacing it with a new one. We gave them access to the house as we were out of town and they left the work area spotless. Also, the initial process of providing us with a quote and expediting the job were timely and efficient. Well done on all fronts!!!

Jack D., Orleans, MA

No complaints. You guys are great. Keep it up!!!

Joe S., Orleans, MA

Myles and David came to add a couple of electrical outlets I needed. I explained what I needed done and they told me my best option with the least amount of disruption. All the work was well done and when they left you wouldn’t know they had been in my house. They also gave me a rough estimate on a project I want done in the spring and I’ve booked them for March. Good workers, friendly personalities, and trustworthy. I’ll use them whenever I need electrical work.

Bernard D., Harwich, MA

Carl was the technician who serviced our heating and A/C units. He was outstanding. Knowledgeable and able to answer questions effectively. He was thorough and certainly knew his profession. He was an exceptional representative of Snows.

Charles R., Brewster, MA

Electrical repairs were done correctly & quickly. The Electrician was very polite, he explained what he was doing. Thanks for providing excellent quality repairs!

Peter W., Eastham, MA

Will in service department is great. He has responded to the different needs pleasantly and efficiently. Phone conversations were greeted with a quiet and respectful tone.

Lorraine P., Yarmouth, MA

Your staff was very personable, professional and knowledgeable. You should be proud to have them on your team.

Patricia D., Chatham, MA

Service was excellent. Very responsive with problem I had with no heat. Excellent staff.

Mark S., Harwich, MA

Excellent service. Technicians always on time. Clean and courteous. I will continue to use your home services. Thank you.

Elaine F., Brewster, MA

We appreciate Snows automatic propane delivery. We are also very glad that Snows offers electrician services. We will be using them in the near future.

Peter E., Wellfleet, MA

Requested a service call to assess furnace operation. As is typically the case with Snow’s service, the technician was on time, well versed in the system and made the necessary changes in a reasonable timeframe, explaining what he did to fix the issue. We’ve used Snow’s for years now on our second home and know we can count on Snows for any issue we may have as well as regular cleanings and delivery. Couldn’t be happier & will continue to use and recommend – Excellent!

Jean W., Eastham, MA

The service man was pleasant and knew his job.

Joseph M., Eastham, MA

Never had a problem with Snow’s Fuel Company. Anytime I need anything, one phone call is all that’s needed. All the people are courteous and pleasant to deal with. Great company.

Rolfe S., Orleans, MA

Best company to have work done by! They installed a standby generator at my rental unit they we were quick, neat and fast. Their price was very good. They were in and out in one day. Thank you Snows Fuel Company.

Ron C., Eastham, MA

Snows Service Department has always been extraordinarily helpful to us. We live off the beaten path and have more than once depended on Snows to go out of their way to get us propane in a storm, or repair an appliance on the fritz. In the latest case, a technician (Carl) came out very quickly to service a heater that stopped working. Such was his expertise that he diagnosed and solved the problem almost immediately. We depend on Snows and recommend them without reservation to one and all!

Chuck M., Brewster, MA

Fast, efficient service.

Donald W., Brewster, MA

I thought the service was great and Kevin was super responsive and helpful – even when I did not give him as much time as he needed. I am very glad to have chosen Snows for my propane needs and will recommend them to anyone who is looking for propane.

Phil T., Orleans, MA

You are the best. My rescue team came within minutes: fast , efficient , professional, knowledgeable, and caring. They came back the next day and cleaned the boiler, solved the problem and left everything better than it was before. Thank you so much.

Norma S., Orleans, MA

Just started using Snows fuel this year and in the short time using Snows I am very impressed with the communication I’ve received, from oil deliveries, services provided for oil burner, tank, and pricing of fuel. Very courteous customer service. Many services to provide from Snows fuel. I would highly recommend this company.

Geoffrey B., Yarmouth, MA

Joe did the annual maintenance on my home furnace, identified a repair need and addressed it in a timely manner. I was very pleased with his professionalism and will gladly welcome his involvement in addressing any future issues. I hope to be in touch with him to seek his help on another matter related to my heating system. Thank you!

Russell A., Harwich, MA

Professional, prompt and personable.

Sarah D., Orleans, MA

Rick and Dave did a very good job fixing on furnace.

Sal A., Eastham, MA

Excellent service in installing a charger for our electric vehicle. Questions and calls were handled promptly which is a huge plus. I would recommend them.

Mary Ann T., Eastham, MA

Excellent service, five star review!

Aldo C., Orleans, MA

The electricians were great. They solved my initial problem and also did some repairs on outlets. Would recommend them.

Marianne D., Harwich, MA

Great company to do business with they are neat and do great work! It was a pleasure to have them work at the house they were very polite fast and neat! They took the time to everything to me.

Ron C., Eastham, MA

I moved to Harwich a couple of years ago, found Snows Fuel online for maintenance of the furnace and fuel oil. They offered the service and price that I was looking for and am very pleased with all of the above.

Patricia M., Harwich, MA

Service was exceptional and prompt. I would recommend Snows to anyone. Thank you.

Bernard K., Wellfleet, MA

Just wanted to let you know that Rick Harmon was very capable and professional at the appointment to replace two of my thermostats with Honeywell digital models. Rick helped me download the app and walk through the setup for both thermostats. Also, he assured me that I could reach him at Snows if I had any difficulty with the installation or the app. Thanks so much.

Catherine D., Wellfleet, MA

Service was quick, friendly, thorough and professional.

Nancy H., Orleans, MA

Great customer service. Responded quickly to what I requested. Home visit for inspection was on time, and a lot of great information.

Lorraine P., Yarmouth, MA

Sharon and I would give Snow’s six stars out of five if we could. Kevin and his crew were a pleasure to work with on our A/C and ran rings around the competition in terms of flexibility, responsiveness and creativity. Plus, they were just fun to be around. Myles and his help did some electrical work for us and we have the same feedback. Responsive, efficient, creative. Everyone was polite, professional and did excellent work. We would recommend your services to anyone.

Kenneth B., Eastham, MA

The technician did a good job disassembling and cleaning our 5 inside mini split units.

Jack D., Orleans, MA

I am very pleased using Snow’s for our fuel, plumbing, heating and electrical needs. Not only are you folks fast to respond for calls for service but your technicians are professional, thorough and friendly. We have had plumbers out to our house and my mother in law’s house several times this summer for a variety of issues and each time you folks came right out and took care of the issue. I’m a satisfied customer.

Tom M., Orleans, MA

I was very impressed with the two technicians that installed my new thermostat recently and even put the app on my phone. Love your company and most of the service we have received.

Janice M., Orleans, MA

Recent generator annual service appeared to have been done well. Technician was affable and professional.

Bob H., Brewster, MA

We were very impressed with the service that Snow’s just provided. Every step was done extremely professionally. We had to have our older oil tank replaced. Snow’s gave us an estimate, and then told us when the new tank would be installed. The men were here on time, and everything went smoothly. The new oil tank passed the fire department inspection a day later. We were very very pleased with all that Snow’s did. Thanks!

David S., Orleans, MA

Thank you for adding refrigerant to our mini unit. It was quick and efficient.

Tom O., Eastham, MA

Incredible great service. Called on a Saturday with a malfunctioning A/C unit and they responded within 30 minutes and resolved the problem. Efficient, professional and friendly. Then without calling, they sent another technician on Monday to ensure all was working fine. Great service, great response!

Michael S., Orleans, MA

I hired Snows electrical services to help me in my bathroom remodel. I was very pleased with the electrician they sent – Evan. He was prompt, approachable, and personable and he listed to understand what I was looking to accomplish in the bathroom. Asking clarifying questions we ended up collaborating on some thoughts and he used his expertise to help guide me to some better solutions too. He had all he needed with him allowing him to finish the job in a timely manner. I highly recommend this service.

Raj D., Orleans, MA

My generator is twelve years old and wasn’t always starting for it’s weekly test run. I called Snow’s fuel company to have it checked and then sign up for their maintenance service. The service technician, Joe, located the problem and also informed me of a couple of other issues that needed to be fixed so that the generator could be put on a service contract. He came back the next week, did the work required, and it is running fine. He even painted the gas piping that supplies the generator. Joe is polite and an excellent technician.

John S., Chatham, MA

Service man was very thorough, and I was happy with his service.

Judith D., Brewster, MA

Very pleased with service over the last many years. Quick response time when we have had issues has been appreciated. Always top quality, knowledgeable service reps. The rep who serviced our generator a few weeks ago, and today for tune-up did a great and thorough job, and explained important issues to keep an eye on.

Daniel C., Orleans, MA

My family has three summer cottages in N Eastham, two of which are rentals, and we really appreciate our connection with Snow’s. In the past 2-3 years, we have needed plumbing help for our aging cottages, and John Smith has promptly and efficiently dealt with the problem each time. Last year, we needed 3-prong electrical outlets installed, and your electrician was equally proficient. Thank you very much!

Debbie A., Eastham, MA

I had a leak from my oil tank. Snows responded immediately. They were very professional. I couldn’t have asked for a better group of people. It was a Friday afternoon. Another company was not able to resolve the issue till Monday. Snows came, brought me a new oil tank and performed the work immediately. I am very happy with their work.

Kathleen M., Eastham, MA

I HIGHLY RECOMMEND Snow’s. Snow’s never ceases to amaze me. They are consistently customer-focused, very responsive, and do very fine work. I was asked what they needed done, Cindy (who is ALWAYS so helpful) asked for details which she put in a report to the plumber; so, the communication was very clear and consistent. I am very impressed with their professional knowledge, work, and service whether fuel, plumbing, or electricity. That’s the reason I always turn to them for service.

Nancy, Orleans, MA

The service person was very polite and respectful answered my queries and even offered to uncover AC which was not part of the service.

John M., Orleans, MA

My wife and I just wanted to say thank you for the outstanding service you gave us the past two weeks. We just renovated and did an addition to our home in Orleans. I had scheduled an appointment for general maintenance for our 4 heat pumps and an electrician for a 65″ TV we wanted to have mounted above a new fireplace. When the gentleman came to clean the heat pumps, he did a fantastic job since they were dirty with all the dust from the construction the past nine months. I asked him to look at a central air unit for the two bedrooms on the second floor that had been installed probably about 20 years ago by the previous owners since it was not working. He said it was leaking freon and it was an outdated product that needed to be replaced. I said we want to replace it; I called the office the next day and they said they were preparing a quote and would get back to me soon. The following day (Friday June 21st) you emailed me a quote to replace the unit and requested a 50% down payment. We were at our house, so we rushed down with a check to get the process started. The following Monday I received an email from Kevin Corcoran saying our installation was scheduled for August 16th. We were very concerned since that was two months and our daughter was getting married in town on July 20th and wanted to use the house to get ready with her bridesmaids. I left that message on a voice mail for Kevin. He called me back within a few hours, explained that you were very busy but since I mentioned we had an electrician scheduled at the house that Friday (June 28th) he said he would see what he could do and maybe plug the leak to help us until the new one could be installed. He called again the next day and asked if he could get into the house to take the old unit away and would try to work with the schedule of the electrician coming Friday. They came back on Thursday to start the installation and I met his crew on Friday when the electrician came for the TV. I didn’t get his name, but he was very professional and friendly. He helped them with the AC unit, and they came back Monday morning for a few hours to complete. They even mentioned to my wife they had quoted a larger unit than they used so we would get a credit for the difference. WOW! Unbelievable service. Thank you so much!!

Mark F., Orleans, MA

You could not get more devoted service anywhere. Snows has been a huge help with my problematic mini-split air conditioning. They are excellent from the top down!

William M., Orleans, MA

All went as planned. Service was excellent and on time. Will recommend.

Jane and Lee C., Orleans, MA

We had a very good experience with the heat pump installers and electricians. They came when promised and were very polite. I appreciate their professionalism. Cindy in the office is outstanding as she answered all my many questions and helped me with the paperwork. I would recommend Snow’s without question.

Meg A., Orleans, MA

Snow’s Fuel Company has serviced our home for 35 years. They have been a full service company with full capabilities to service , repair and replace existing equipment. They also install state of the art heating and cooling systems. I have the highest confidence in Snow’s.

Lenore S., Wellfleet, MA

Our technician was knowledgeable, efficient and fixed our problem in no time. She was friendly and presented herself well.

Karen M., Yarmouth, MA

Came when scheduled. Explained what he was doing. Very helpful.

Carol G., Brewster, MA

The service was fine and my propane was always delivered quickly.

Nanci S., Eastham, MA

We have had Snow’s install both our Generator and our Air conditioning Split. They were fantastic, from start to finish. Kevin and his crew were excellent! We highly recommend Snow’s!!

Frank G., Brewster, MA

Snows was flexible about scheduling our air conditioning installation. We were not home, but he placed right where we discussed. We’re pleased with Snows services in general- AC installation, electrician, fuel delivery , furnace maintenance. Thank you.

Peter & Erica E., Wellfleet, MA

Gary did an excellent job connecting my gas range and communicating all necessary information concerning ‘burn off’ and inspection details. Gary has been here numerous times over the last year. Each time he is polite, professional and does everything in his power to ensure a smooth installation. He’s a “keeper”!

Jason M., Truro, MA

Always accommodating, reliable and accessible. Kevin is extremely trustworthy which is assuring given we live abroad.

Sharda, Brewster, MA

Snow’s Fuel Company is not only extremely capable, efficient, and attentive, but everyone in this department is very caring and responsive to the needs of their customers. My mother, Mary Bolton has hired Snow’s Fuel Company to service and repair furnaces in both of her homes for about the past 5 decades. Recently, she had a small gas leak in her incoming gas pipe in the cellar in the winter of 2023. Snow’s coordinated service perfectly with National Grid to get the necessary steps done to get full service reinstated in less than two days. This was important to her since she was then 93 and would have found it difficult to be in a cold house for long. Snow’s has been responsible for keeping her gas furnace and gas generator running smoothly and consistently. The customer service department is always helpful and informative. Having a company like Snow’s to rely upon in a rural area like the Cape is a wonderful asset to the community!

Karen D., Eastham, MA

We had a problem with our hot water. Snow’s came right out and Carl had it diagnosed and fixed within 45 minutes. It was the circulator pump. He was great and super efficient…and friendly, too. We are very impressed with the response time and the service.

Ellen, Brewster, MA

I just wanted to say that the service technicians who worked on our HVAC and generator were both able to solve the problems and get us back up and running quickly. They were both courteous and professional, and they thoroughly explained the process and any necessary maintenance we should keep up with in the future. Both technicians arrived on time, were very respectful of our home, and made sure to clean up any mess before leaving. The customer service from the office was also great; they were helpful and patient while scheduling appointments and answering all our questions. We really appreciated the efficiency and expertise provided and would definitely recommend their services to anyone in need of HVAC or generator repairs.

Moses C., Orleans, MA

I can’t recommend Snow’s enough. Between Carl and Ryan fixing and maintaining my heat pump and furnace, to Miles and David handling electrical needs. All are just nice to deal with, prompt and know what they are doing. We are in the process of getting our generator installed and the team of guys putting that together has also been great. Kevin was here on the consult and helped us through out options and the generator install and paperwork was handled really quickly.

Karen J., Orleans, MA

You have the best team of talented techs, plumbers and electricians. Your timely arrival and creative problem solving is unmatched. Thank you

Dianne G., Orleans, MA

Miles, Kurt, and David were an electrical “dream team”. They took care of outstanding issues in addition to installing the new lighting in 3 areas. I will feel confident in recommending Snow’s Electrical team.

Dianne G., Orleans, MA

Snow’s recently did our annual air conditioning service which went very well. The tech was timely, thorough, and very friendly. We have a large system with four heat exchangers but the job was done just in a few hours. All filters were checked and changed, thermostats checked and airflow temperatures were tested. Very happy with the work.

Sam P., Orleans, MA

I wasn’t here but all looks good. You made it easy.

Anne K., Orleans, MA

The Service person showed up on time, was very efficient, neat, and pleasant. Did a great job on my Stand By Generator. I would recommend Snow’s service anytime. Great having hometown service. Thanks.

Dorothy R., Orleans, MA

Excellent service and response. Clear and concise explanations along with fair prices.

Joseph D., Eastham, MA

I’ve been getting propane from Snow’s for over 17 years. Always good service and friendly people working there.

Teresa S., Brewster, MA

Called Snow’s Fuel Company. They answered, they listened, they delivered. Such a warm feeling.

Frank S., Brewster, MA

Ordering oil from Snow’s is so easy online. Their system is straight-forward and intuitive. Typically, the order is fulfilled the very next day. They also make filling the gas grill tank easy as well. Pull up, call, they come out and fill your tank and bill your account… no need to go into the store (unless of course you want to see all the great “stuff” they have there!).

Richard S., Brewster, MA

Snow’s always delivers our fuel in a timely manner! Thank you!

Jacquelyn T., Brewster, MA

Snow’s installed our heat pump AC units and was prompt, efficient and did excellent work. The service department is always available when we need them (and in the winter, there’s always something). Great local company!

Christine A., Orleans, MA

After years of being a customer of Cape Cod Oil, I decided to shift to Snow’s. Why did I wait so long? They are terrific. Polite, funny, hardworking and they get it right the first time. I had Snow’s install heat pumps for my house and they arrived when they said they would, did the work efficiently and neatly, and we are very happy with the results. Then I found out they do electrical work. I’ve called them twice to do two separate jobs, replacing an outdoor motion detector light and indoors, replacing a couple of receptacles. Again, they arrived when they said they would, worked efficiently, and were great to talk with as well (lots of friendly banter and laughter!). We are so happy that we moved our business to Snow’s. I should have done it years ago, but I was used to using the same people I “inherited” when I bought the house from the previous owners. Inertia is your enemy! Switch to Snow’s today and get the job done right the first time, and the smiles and laughter don’t cost you a thing!

Dolia C., Wellfleet, MA

We’ve been with Snow’s for roughly 3 years now and their service has been nothing but exceptional. Whether you’re needing their customer service department or they’re out delivering, each employee that we’ve come in contact with has been super pleasant. We were very new to propane, and they explained it all in detail a few times. Snow’s is our trusted and worthy propane company now and going forward.

Jennifer B., Orleans, MA

The main breaker at my house kept tripping. Of course, this happened on a Friday, and I thought I was in trouble being so close to the weekend. I called and within an hour there was an electrician at my house. He explained that they would go and see if there was one in stock at the distributor. They told me that if there wasn’t one in stock I would have to wait until Monday or Tuesday for a new one. On Saturday morning I got a call at 11 AM saying they had the breaker and by 12:30 PM it was replaced. That’s what I call service and taking care of your clients.

John P., Eastham, MA

Excellent service and response over 45 years.

John V., Orleans, MA

I was very happy with the service Rick provided in trying to detail electricity usage at our home in Wellfleet. I would recommend Snow’s for this type of service.

John R., Wellfleet, MA

Well done. Very seamless and professional service.

Paul G., Orleans, MA

You always do great work!!

Joe S., Orleans, MA

Great job! Efficient and Everyone was nice! Thank you very much!

Pepe S., Truro, MA

Snow’s is great! They have saved me a couple of times when I run out of propane for the fireplace unexpectedly. It’s hard to monitor because I have guests renting the place but I’m grateful for Snow’s coming out & performing same-day leak tests & re-lights. Thanks so much!

Christina S., Dennis, MA

We noticed an issue with our propane tank and mentioned it to the delivery guy who promised to send someone right out and they came out as promised and took care of it. We find that Snow’s is very reliable and that is why we use them.

Linda W., Eastham, MA

Snow’s exceeded our expectations when we recently awoke to a cold house and a quiet furnace. Snow’s arrived quickly that morning, immediately assessed the problem, and even had the necessary part on their truck! Within an hour of their arrival, our furnace was humming and the house was warming up nicely. Professional, efficient, and much appreciated.

Kathy B., Eastham, MA

The billing department helped me update the email address on my account and explained my invoice in simple language for the layman. Very patient and kind – thank you!

Darren E., Chatham, MA

Snows always responds to any heating or air conditioning issue immediately. They came out to check our furnace as it was not operating correctly. They fixed the issue right away. We highly recommend them for any heating or air conditioning problem as their response time is exceptional.

Janet P., Eastham, MA

Kevin is continuing to do a great job with our heating needs. Informative and stays in contact.

Jack F., Wellfleet, MA

A sudden no-heat morning as the weather turned cold. An 8 am service call and you were there by 10. Ryan scoped it out, replaced some parts, and got some backup pronto when he hit a restart glitch. We were all warm again by noon and most grateful. Prompt, pleasant, and competent. Snow’s tri-feta! Many thanks to you and yours

Bob S., Harwich, MA

We were very pleased with our last service call. All service during the year was excellent. Thank you

Ward E., Eastham, MA

I just had a new boiler put in and Kevin and his crew were wonderful. I also had 3 mini splits put in two years ago also done by Kevin and his crew absolutely love them. Very happy with Snows.

Janet C., Eastham, MA

My family has depended on Snow’s for fuel since the 1920s. Then it was kerosene and coal that we bought. Now Snow’s provides fuel oil for the furnace they installed 30 years ago and have maintained since. Recently the furnace failed just in time for Thanksgiving. The Snow’s service tech came first thing Friday after a chilly Thanksgiving and identified that the problem was electrical, not specifically with the furnace. Nonetheless, he rerouted power from the breaker box so that the furnace operated while I awaited the end of the weekend for the electrician. Although Snow’s failed to respond to or deliver the fuel oil I had requested the week before, that was not a crisis. The creative response to the electrical supply to the furnace more than makes up for the there shortcoming. Others provide less expensive fuel oil, but Snow’s is reliable. We plan to continue to do business with Snow’s Fuel for another hundred years.

Richard M., Eastham, MA

Our provider did a great job servicing our heater. He was professional, polite, and efficient.

Ginny M., Orleans, MA

Your company installed a Generac generator. Your service was excellent including all the communications, especially since you were at the mercy of Northern Grid. Would recommend you to anybody. Special thanks to Kevin!

William M., Eastham, MA

Your company is the most honorable and reliable on the Cape. You fixed our generator just as promised.

Carla B., Chatham, MA

Your furnace man was here for my annual furnace inspection today. He worked with great precision and answered several questions kindly and with great detail.

Dilys S., Eastham, MA

Your service has been excellent for the past several years. That is quite an achievement.

John K., Orleans, MA

Your service was surprisingly prompt, and the technician was informative, pleasant, and efficient.

Roger S., Orleans, MA

Your technician (J. Hunter) arrived punctually within the assigned time frame. He was very polite and professional and performed our annual tune-up in a thorough manner. Thank you.

Robert H., Brewster, MA

This year’s tuneup was thorough and done well. The technician happily answered questions about the process and the systems at my two houses. I recommend Snow’s Fuel Company to everyone without reservation.

Joe L., Orleans, MA

Tony was excellent he was extremely prompt and knowledgeable delivered the service and explained everything came out on a Sunday we really appreciated his Outstanding service and patience.

Patricia W., Orleans, MA

Top-flight service‚ every time!

Joe S., Orleans, MA

Very happy and satisfied with the service from the initial phone call to the person that came to the house. Very professional and friendly.

Lauren B., Brewster, MA

Very happy once again with Snows and Richard Cronin in Service. I am a long-time customer and have always had outstanding service from Richard and his crew of service people.

Ted A., Eastham, MA

Very happy with all my interactions with Snow’s. Responsive, reliable, and a pleasure to deal with.

Robert S., Orleans, MA

Very responsive, and pleased with the work!

Ernie R., Orleans, MA

We called Snow’s when our heat went out. They came the same day and fixed it within one hour. They had the required part on the truck. Great job!!

Mitchell L., Eastham, MA

We had a furnace winter cleaning, we were very pleased with the work and repair to the furnace. Very professional gentleman, thank you.

June M., Eastham, MA

We had a new split system put in our house this September. The A/C worked great for the few days where it was used. When I tried to use the heat the other day, it did not work. I called Snow’s, they sent out someone the same day, and he, a very nice person, diagnosed the problem, a leak had occurred. They sent out a repair person a couple of days later who found and repaired the leak, tested the entire system in every room, gave us a tutorial on how to best use the system, and it works!

Dolita C., Wellfleet, MA

We had a very professional, gentleman fix our hot water heater, he was thorough, explained all our concerns, and was neat, thank you!

June M., Eastham, MA

We had our annual boiler tune-up. The service person was professional, personable, and easy to deal with. He arrived earlier than scheduled. An excellent experience.

George D., Eastham, MA

We had two issues for Snow’s recently: annual furnace maintenance – performed by Jeffrey Hunter: prompt and courteous and handled the assignment like an experienced pro. Final repair for outdoor HVAC compressor ductwork/line set was arranged promptly and managed effectively by Richard; Dan and Ryan performed the on-site maintenance and repairs- knew what they were doing: they provided professional and prompt and courteous service. Totally satisfied customer. Thank you.

Jay S., Wellfleet, MA

We have been a customer with Snows for 32 years. Their service has been outstanding for all these years. Once when I was on vacation and out of state, a pipe burst that was connected to the furnace, and water put 3 inches of water in my basement. I called to report the situation and they were here to fix it in 15 minutes. You can’t ask for better service. They have always been accommodating and polite.

Donald S., Eastham, MA

We have been residents of Brewster for almost two years and have enjoyed working with Snow’s Fuel. This includes propane delivery heater servicing and installation and service of central air. Setting appointments has always been easy and timely and the technicians have been knowledgeable and professional.

Charlie R., Brewster, MA

We recently discovered our heat had cut out overnight and presumed our tank was empty. After calling for assistance on a Sunday morning, a helpful Snow’s technician came to deliver fuel for us to get through till Monday, only to discover our fuel level was fine but the electrical wires on the furnace controls had burned out. He was able to replace that part with a universal control and restart our furnace – a huge help! thank you!

Kate T., Orleans, MA

We recently had some work done by Snow’s to add heating to our new addition. We also had our yearly furnace service. Both technicians were prompt, friendly, and efficient and answered all our questions. We appreciate the excellent service we have always received from Snow’s.

Cindy D., Chatham, MA

We were experiencing chronic malfunction with our Fujitsu HVAC.
Richard Cronin (x139) in service was courteous and prompt to respond and,as always, knowledgeable.Although we were visited by Snow’s service personnel a couple of times : it was Dan Grozier with an able assist from Ryan who identified the issue, and thru Richard ordered the necessary part – of importance to us: there was continuity in the team membership that attended to our issue – sure makes a difference : didn’t need to start over each visit retelling the story of our problem. We do lots of biz with Snow’s Fuel for our home in Wellfleet (tho we live in Cambridge) : it is wonderful to have an opportunity to applaud the professional and courteous and prompt service provided by Richard Cronin and his team. Thank you. Jay Shapiro

Jay S., Wellfleet, MA

We were very pleased with the tune-up & service visit for our gas-fired warm-air furnace from Snows Fuel that was made a few days ago. The service person was very courteous, personable, and professional. Very much appreciated.

David K., Eastham, MA

Work was performed in a timely manner and without any issues.

Michael M., Eastham, MA

Thanks to Richard and Dan and Ryan for knowledgeable and prompt and courteous service. We were in a jam – compressor refrigerant leak /no AC – during the recent heatwave. Richard juggled the schedule to attend to our needs within 24 hours. Much appreciate the attention. Best – Jay

Jay S., Wellfleet, MA

Thanks, Snow’s Fuel—great job on our electric project. You provided a quick estimate and completed the work in a timely fashion. The technicians who did the work were friendly, courteous, clean, and informative. Although a little extra work was necessary to bring the panel up to code, the project was completed for the estimated price. Consider this a very positive review of Snow’s Fuel and a favorable recommendation for those considering the use of Snow’s services in the future.

Lee K., Orleans, MA

The electric service department is great! It’s run by Rick Haarman from Brewster who does excellent work and all to code.

Ron C., Eastham, MA

The electrician who came to my home on Monday, bright and early, helped me solve questions as to surge protection, overloads, etc., and set me up happily once again with my computer, which I use for pleasure as well as business – so now it is busy again and ALL IS WELL, thanks to his patience in explaining and taking the time to ask as well as answer questions. Please give him an extra lunch hour on me!

Dilys S., Eastham, MA

The folks that run the fuel department are excellent people. They always pick up the phone and listen to your dilemma. They get to your home asap even if it is not an emergency. They treat you with respect and and the guys that come to your home are nice, funny and talented. Snow’s Fuel really care and they also get to know your home and are honest. My family has used Snow’s Fuel for may decades and no wonder………they are the best. If service with a smile is what you like about any company then count on Snow’s Fuel to deliver that for your family. Thank you Snow’s Fuel for installing air conditioning in a thoughtful and attractive way in this old 1908 home and replacing my oil tanks so they are safe in within code. And now Snow’s is assisting with a pool installation. What ever the project you have they have the solution. They never disappoint.

Roberta H., Orleans, MA

The gentleman who came did a great job, questioned, and listen. He saw the problem and solved it very satisfied. Thank you.

Genevieve D., Eastham, MA

The man from Snow’s was on time knew what he was doing and did his job efficiently and well. We are appreciative that Snow’s employs such good people.

Anita & David K., Orleans, MA

The man who serviced our generator came on time and was pleasant, quiet, and efficient. Thanks again.

Robert R., Truro, MA

The mechanic who did the generator service tune-up was professional. He informed me that he was on the premises; did the tune-up and then let me know when the job was complete. Everything seemed to be fine and in good working order. Thank you for your service. Happy Summer 2022.

Rita B., Brewster, MA

The service call response was very good. The next service call was very good also. Thank you to Richard and the service department who are always so helpful especially when there is an issue. I have been a satisfied Snow’s customer for almost 40 years.

Bill S., Brewster, MA

The service person arrived on time and completed the furnace cleaning without any issues. Explained what he was doing and what he found. Left area clean.

Art P., Brewster, MA

The service person was friendly and knowledgeable. He told me what he did and why he did it. It seemed to done efficiently and quickly. Overall, from scheduling to service, Snow’s service was excellent.

Joe L., Orleans, MA

The service person worked clean, & was efficient in taking care of all 3 mini-splits & compressors. He was very professional!!!

Porretto, Harwich, MA

The service team made me feel very comfortable and seemed very efficient in servicing my A/C and heating systems. Appreciate being a Snows customer for more than 20 years.

Fred A., Wellfleet, MA

The serviceman was very efficient; we hardly knew he was there; he cleaned everything up. Thank you.

Susan C., Brewster, MA

The technician arrived earlier than the scheduled time and serviced both the generator and the air conditioner. He was courteous and efficient. Excellent service from Snows!

Donald W., Brewster, MA

The technician came promptly, identified the problem, and made the necessary adjustment.

Catharine R., Orleans, MA

The technician that came out to check on the propane leak did a great job, he was very knowledgeable and professional. We really appreciated that he took the time to re-light our two gas fireplaces.

Herbert M., Brewster, MA

The technician was on time, very courteous of the surroundings, and did his task professionally. Would recommend Snow’s for HVAC cleaning and service without hesitation.

Deborah S., Orleans, MA

The technician was very pleasant, and he arrived on time. His work was efficient, and he clearly understood the generator he inspected and tuned. As always, very satisfied with Snows.

Bill R., Brewster, MA

Snow’s Fuel Company is simply the BEST. The responsiveness is honestly unbelievable. The people who work for Snow’s, the wonderful people on the phones and the terrific people in the field, treat the customer’s property as if it were their own. I praise them to the hilt. They are completely reliable and excellent at what they do. I send a particular shout out to Richard Cronin who has answered my every question and sent the reinforcements whenever they were required. Thank you, Richard, and the whole team!!

Kathleen H., Truro, MA

Snow’s Fuel Company is wonderful to deal with. It’s the people that really make being a customer so great. Jorge had always been there for me over the years, and now I can look to Harrison for that, he has been so helpful during the transition.

Georgianna F.

Snow’s has been servicing our heating equipment and providing fuel oil to our home for over 40 years. We’ve always found them to be very professional and accommodating whenever we’ve needed help with our heating system. I would highly recommend Snow’s for your heating and cooling needs.

Bernard N., Eastham, MA

Snow’s has continued to be a trusted service our family can rely on for a variety of services. They promptly return calls, patiently answer all questions, offer advice, show up for appointments on time & with friendly, competent employees. We strongly recommend it to new neighbors or anyone seeking a referral. Wouldn’t use any other company in our Cape area! Keep up the excellent services & employees.

Jean W., Eastham, MA

Snow’s is the best. Harrison has been wonderful. I’ve been a customer for a long time with Jorge and now that Harrison has taken over I still feel well cared for. Thank you!

George F.

Snow’s performed our annual HVAC compressors contract check-up and clean-up. Richard Cronin was spot on in scheduling and follow-up. Tony Merrill: was on time and courteous and knowledgeable and professional … and tidy. We appreciate the service we receive from Snow’s. Thank you.

Jay S., Wellfleet, MA

Snow’s service has been wonderful all year. We had a couple of issues with our oil burner, and Snow’s techs came right away. When the first person didn’t have the right part, another person was here in less than half an hour. Highly recommend their service contract.

Jamie, Orleans, MA

Snow’s service is simply the best. They are prompt, reliable, and highly skilled. They do the job right or make it right. They go out of their way to accommodate special needs and situations. I can always count on them and recommend them without hesitation.

Chuck M., Brewster, MA

Snow’s staff is always so helpful and pleasant to deal with. Thanks to Kevin this time for coming up with a great solution to our failing propane tank AND to the delivery team for showing up when we ran out unexpectedly!

Susan G., Orleans, MA

Snow’s came to set up my air conditioning, and they worked very hard to get it up to efficiency.

Nancy, Orleans, MA

Snow’s response to my recent phone call reporting a heating system problem exceeded my expectations. Within a matter of hours of reporting the problem to Richard he dispatched a technician to my house who troubleshot the system, identified the problem, replaced the faulty part, and I received a call back from Richard confirming the matter was resolved.

As a non-resident customer it is critically important that I can count on Snow’s to be there when I need them. I have been a client of Snow’s since 1987. My experience last week reconfirmed why I remain a loyal Snow’s Fuel Service customer.

Dana C., Brewster, MA

Snows installed a split air conditioning system and an oil burner in my home in Chatham. I find them reliable and Kevin always answers questions and is readily available by phone and email.

Snow’s Customer, Chatham, MA

Snows is a five-star company. I had an emergency with no heat with a furnace failure. The first HVAC man came over within a few hours of my call. He was very courteous and determined that my furnace needed replacement. The next day a crew was on-site installing a new furnace. This sounds simple but there was a tremendous amount of scrambling on their part to find a furnace unit and then coordinate 4 technicians the next day to do the install. The cost was reasonable and the service was excellent. I will be a dedicated customer forever and I would highly recommend this company.

Mark S., Harwich, MA

Snows once I gave deposit to set a date. They stuck by that date. Within 2 days the job was completed. Very professionally done. Cleaned up after. Very happy with A/C splits.

Paul R., Eastham, MA

So pleased with the team that installed the mini-split units in our family’s seasonal home, from Kevin doing the estimate to the crew that completed the work!!!! We have been Snow’s customers for many years, and we should have made the switch from propane years ago. Thank you to all those involved.

Trish F., Eastham, MA

Staff are always pleasant to deal with. Prompt service and can count on them for repairs no matter when it occurs.

Mark, Orleans, MA

Tech arrived on time and performed the annual service of our generator. His work was thorough and done with no interruption or inconvenience. Everything left as found and we are now ready for any outages that may occur.

Peter N., Wellfleet, MA

Thank you for following up so promptly when I called saying I ran out of propane, the day after the storm, a Sunday!! Though I am on autofill, has it been colder than usual, so perhaps my heat needs have been higher. I appreciated the tie-over of a few gallons til the trucks were running on Monday.

Mary D., Harwich, MA

Thank you for the prompt installation of a hot water tank —then coming back quickly to follow-up on the furnace valve— as well as to complete a couple of small finishing details . The prompt and courteous service are greatly appreciated.

Judy W., Eastham, MA

Thank you for the timely, efficient renovation/updating of our cottage’s outdoor shower.

Greg C., Eastham, MA

Our family has relied on Snow’s Fuel for decades. We’ve never been disappointed with the quality and level of service they’ve provided.

Philip B., Eastham, MA

Pablo was very helpful in quickly alerting us to the fact that our monitoring system had stopped functioning. I found that this was due to a misunderstanding with Comcast when going to Seasonal Service, and this was corrected quickly. As requested, Pablo called me yesterday to report that the monitoring signal was again engaged and functioning properly. His prompt and courteous help and requested follow-up are appreciated.

Frank S., Eastham, MA

Part of a long tradition and love of Cape Cod, Snow’s Fuel Oil is reliable, supportive and will always find a way the best support their Family of customers.

Suzanne P., Eastham, MA

Prompt and excellent!

Marty I., Orleans, MA

Prompt response to an issue. And a job well done.

Stephen C., Wellfleet, MA

Quick, excellent friendly service by Jeffrey who was most willing to answer questions.

John S., Orleans, MA

Quick, friendly service, as always

John S., Orleans, MA

Responsive, professional, competitive, and good-natured.

William W., Orleans, MA

Richard did a great job scheduling my heating system inspection. I had to re-schedule an earlier appointment after our mid-October guests requested to extend their stay an additional week leaving only a brief opening before our November guests arrived.

Karl did a great job servicing our Bosh tankless hot water heating system. He replaced the Bosh electrode/igniter set and made all the necessary adjustments to get the system working at top efficiency. He was polite, knowledgeable, and professional.

The service I received from both of these individuals exceeded my expectations and reflected well on Snow’s Fuel Company.

As an off Cape homeowner, maintaining heat and A/C are two of my top priorities. I have done business with Snow’s Fuel Company since 1987 and value the quality service you provide and ‘personal relationship’ you extend me.

Dana C., Brewster, MA

Ryan came to do the regular service on our ductless mini-splits last week. He does a wonderful job! He remembers each time where the units are and what the protocol is for our situation. We are thoroughly satisfied with him and with Snow’s. THANK YOU!

Sue L., Orleans, MA

Ryan did a great job of servicing our one-year-old air conditioning/heating unit. He was very thorough and personable. We would welcome him again to service our unit next year.

Lewis A., Eastham, MA

Ryan did our annual tune-up of our mini-split ductless HVAC system this morning. He did a wonderful job with the cleaning and check-up and explained what he was doing as he did it. We were very pleased! Snow’s did our installation of this system last January and it was very well done. Dan Grozier was part of that team and he also did a great job in instructing us about programming the system and making sure that we knew what we needed to know before he left. Thanks to Snow’s for jobs well done!

Sue & Bruce L. Orleans, MA

Scheduling and service: prompt and courteous.

Jay S., Wellfleet, MA

Service was excellent!!

John H., Orleans, MA

Service was excellent. Explained what the problem was and fixed it! Really appreciated all the service Snows provides! Thank you

Gail M., Wellfleet, MA

Service was on time and completed. This was basic annual service (furnace cleaning and tune up) Service person was pleasant.

Peter W., Eastham, MA

Simply the best!!!!

Edward M., Orleans, MA

Since my departure from 40 Pineneedle Rd in Wellfleet on November 13th for 6 months I assume my Home Monitoring System has been implemented and my fuel delivery program continuing. It is very comforting to have these in place and working so smoothly. Thanks to Kathy, Richard, and the Snow’s team!

Fred A., Wellfleet, MA

Since we started using our summer cottage more — into the Fall and Winter — we came down one Friday and there was no heat and no propane for the stove or any boiler or for the furnace. I called Snow’s emergency and got a terrific response. An emergency person, I forget the name, but he lives on Campground Road in North Eastham, came right away. He got immediate infusion and restarted both the upstairs and downstairs furnaces. He then came back two more times over the weekend to make sure the emergency supplies of propane were adequate for heat, hot water, and other uses. I consider his service to be exemplary; high professionalism with a focus on service and making everything work well. I cannot praise him highly enough. In addition, Kevin, the service manager was very responsive, including scheduling delivery for the end of the weekend, making sure there were adequate supplies, changing our delivery schedule to meet our greater use profile.¬†In sum, the Snow’s team was highly responsive and turned what could have been an ordeal into a relaxed and professional fix.

Andrew C., Eastham, MA

Snow’s consistently provides highly professional, efficient work. I appreciate their excellent communication, & customer service. Over time, they have assumed more work around the house. I like huge umbrella of service they provide. It is advantageous that the company understands all the systems in the house. They have provided diverse plumbing jobs, generators, water treatment, propane, more. Snow’s was highly responsive during a weekend crisis. The service technicians, the phone scheduler, the people who handle payment are all respectful, patient, kind folks who truly deliver customer service.

Jill P., Wellfleet, MA

Joe did service on both my heating unit and water heater. He was very professional and thorough in his work product. We appreciate the prompt and efficient service!

Jack D., Orleans, MA

Joe performed our annual compressor and split maintenance – he was prompt, courteous, knowledgeable, and professional. All is working AOK. Thank you.

Jay S., Wellfleet, MA

Like everything else Snow’s does, their HVAC service is excellent. The service technicians are thorough, explain what they are doing and why and provide suggestions, if appropriate, for future consideration. I always feel confident that our equipment is performing optimally after an inspection. The knowledge that they are local and will respond to questions and issues with one phone call is especially important to us.

Deborah S., Orleans, MA

Loyal to Snows since 1986 because they deliver quality service!

Theresa S., Dennis, MA

Manager Richard and Service Rep Carl were prompt and courteous and knowledgeable. We lost an outdoor protective covering on our HVAC system which exposed piping and wiring to the weather elements: Same day service, complete reinstallation: done and secured.

Jay S., Wellfleet, MA

My generator was on the fritz this summer and the Snow’s repairman came out three times to get it up and running. Thought it needed a part at first but it ended up being something else. Anyway, your repairman persisted until he pinpointed the problem and fixed it. Since then it has successfully self-tested every week and when this Nor’easter hit the other day my generator kicked on like a champ! It has been purring for 3 days now and I am so happy! I’ve been thinking of the great service you provided and just had to send you a huge THANK YOU to you.

Denise B., Eastham, MA

John the technician was on time ad very social. He did an excellent job servicing my generator. I would definitely recommend Snows for oil, plumbing, and generator services.

Donald S., Eastham, MA

Kevin and the Snow’s team:
I continue to be impressed by your professionalism and how well you do things. I asked Kevin a bunch of questions and had answers back first thing this morning. I asked for propane and it was delivered by 1pm. You guys rock.

Joseph K., Harwich, MA

Kevin came to assess needs. He was professional, pleasant and knowledgeable. Thank you.

Kathleen P., Orleans, MA

My hot water stopped functioning. I called Snows on February 1 in the morning. I got a call back in the afternoon to let me know someone would come over the next day. Ryan arrived on February 2 to replace a sensor. I appreciated the quick call back as well as Ryan’s courteous and efficient service. Thanks!

Christel F., Orleans, MA

My last experience with Snows was for plumbing services, There is simply no way there could have been ANY improvement in the services. Your worker was very prompt in arriving, corrected the problem very quickly, and was polite and courteous. Several A+s for that service…which is consistent with all of your services in the many past years. Thank God for Snows!

Bill G., Orleans, MA

My overall experience was definitely positive. The installers of my auto generator were efficient, professional and very polite. I would recommend Snow’s Fuel.

Eileen G., Orleans, MA

Needed help with a water heater that had ceased heating. Richard got right on it and sent Carl the very same day. A record! Carl was fast and efficient and got the relay box replaced in record time. Hot water again. Many thanks to all.

Frances H., Eastham, MA

On New Year’s Day, we reached out to Snow’s oil for a delivery of oil as we had woken to no heat or hot water. There was a serviceman at the house within an hour who gave us enough oil to make it until we had the tank filled. He also spent a little time with the furnace to get it started which I am grateful for. It is reassuring to be able to rely on the quality and dependable service that Snow’s offers.

Jo Ann F., Brewster, MA

On the day of my closing on a new property, the realtor called me in a panic because the house I was scheduled to buy that day smelled like propane. In anticipation of taking possession of the house, I had established a new account with Snow’s – and a very helpful representative named Nick. I called at 8:30 am and Nick answered the phone. He competently and quickly assured me an emergency technician would be dispatched, and if it were just a matter of the former owner not filling the propane tank, it would just be a matter of getting a fill up on the same day. When I showed up at the house, the emergency technician was there, found the problem, solved it, and then gave me a helpful tutorial on how to monitor the amount of propane in the tank. I can’t thank the competence, compassion, and skill that both Snow’s representatives gave to a nervous buyer on a stressful day. By the time I was back from the closing, the tank was full, – the propane smell was gone, and I was able to move in. I’m sold on Snow’s service and their employees. So glad I signed up with Snow’s!

Jarice H., Harwich, MA

On time, respectful of our property, and performed necessary work.

William L., Brewster, MA

On-time arrival. Complete inspection and annual service in a timely manner. Quality work including recap of what has been done.

Peter N., Wellfleet, MA

On-time. Professional work. Fair price. Would definitely contact Snow’s again for Plumbing work!

Suzanne, Eastham, MA

Our A/C wasn’t working so I called. They came out within the hour!! The serviceman came back the following day to complete the service! Great service! Very fast on response time! I highly recommend Snows!!

Janet P., Brewster, MA

Our annual service has been done by Bob for a number of years now. We appreciate his timeliness, his professionalism, his willingness to answer my often many questions. When we had to replace our 32-year-old oil tank, Bob assessed what would work best for us, oversaw the installation of the new twin tanks (a single tank couldn’t fit down the stairs–the original was installed before the first floor was built), and as always made quite sure that the project was complete and without any errors. Snow’s should be aware and feel fortunate that they have a superb professional representing their company to their customers.

Robert P., Orleans, MA

I have a new tank and thought the propane would last longer. Snows responded in 24 hours and they were out to refill my tank and light my pilots again. The staff on the phone and service techs who come on-site are always patient and helpful.

Scott, Eastham, MA

I have been a happy customer of Snow’s Fuel Co. for about 20 years. They have always treated me very well. I have always received immediate attention whenever I had any problems. They are dependable and excellent people to work with. I hope it will always be that way. It is not usual to have a nice relationship with any Company today! Thank you, Snows!

Toni G., Wellfleet, MA

I have had a good relationship with Snow’s for many years, back into the 20th century. Recently I called on a Friday to have my boiler cleaned and serviced. The appointment time offered was right away, on Monday morning. The employee arrived on time. He was polite and quiet. He completed the job quickly. It’s a good feeling to be prepared for the winter.

Margaret B., Wellfleet, MA

I have over many years that the fuel division at Snow’s is reliable and easy to work with. They offer full service.

William F., Orleans, MA

I have the greatest confidence in dealing with Snow’s. The workmen are always on time, polite and knowledgeable in their responses to questions. And the gentlemen who answer the phone have never let me down in setting up and setting appointments to my greatest convenience – I am president of their fan club. Thank you, Snow’s!

Dilys S., Eastham, MA

I just wanted to thank Richard for assisting me with getting my studio’s Rinnai heater fixed. Thank you!

Constance K., Orleans, MA

I live in NY and was not present but my grandson made note of the efficiency and courtesy of the workman making the recent preventive installation. He thought catching the situation before it became a problem was good maintenance when the yearly cleaning and checkup was performed. Thank you Snow’s!

George J., Eastham, MA

I love all of Snow’s merchandise. Have shopped there for years. You have Everything I want to buy. Keep safe. Hope to see you soon.

Elaine S., Yarmouth, MA

I love Snow’s. Whenever I have a problem, I cross my fingers and hope Rich is there and picks up the phone. I am pretty funny and talk a lot but he is always patient with me and we laugh. We are so busy in our lives and for me to be able to trust and know I am getting quality help. It‚Äôs funny when I call, I just say hi Rich and he knows exactly who I am. Very personal which I love, you know he cares. I can‚Äôt name everyone in the service department but they are all polite and patient and helpful. Customer service is soooooo important so be proud of your employees. Thank you.

Patricia V., Harwich, MA

I really appreciated the quick and excellent service provided by several different technicians for different parts of my heating and A/C system. I was able to get an appointment for important service needs in short order. The technicians arrived on the date and time agreed. I have also been a propane customer for many years.

Jerome K., Harwich, MA

I was given an appointment on the same day that I called. The heating problem was not an emergency, but an inconvenience. The Technician was extremely knowledgeable and sorted out the problem with ease. Recommendations for minor repairs were suggested and an appointment was scheduled for the near future. My heating, generator, and fuel purchases are ALL with Snow’s. Their conscientious work warrants my support and I would recommend them to others.

Michael P., Orleans, MA

I was pleased to get an appointment within a few days. Carl fixed what needed fixing and sniffed out a hidden bad connection on the gas cook stove as well that was leaking gas and replaced a valve in no time. He really knows his job and was very helpful.

Frances H., Eastham, MA

I was very pleased with the service to my furnace on 12/9/20! Jeffrey was pleasant, competent, and also very neat! The furnace is running well! Wonderful to be cozy this time of year and have lots of hot water!! Thank you!

Sheri S., Brewster, MA

I worked with Kevin and the Snow’s team last spring on a new whole house generator to replace a broken smaller one. They were so professional and responsible that I then had them do some other work for us as well – again – nothing but the best quality and attention to detail. Whenever I need deliveries or service, they take care of it right away. I recommend them without hesitation – you will be so glad you switched to them if you are not using them already. We used to use five different companies for our generator service, heat/ac service, oil deliveries, propane, and electrical needs. We now use one company that does each of those better than the other four (we already had Snow’s for propane). Haarman Electric (recently brought into the Snow’s family) is who we used and you will not find a nicer person to do your electrical work than Rick – he is simply the best. Go to Snow’s – you won’t regret it and you can enjoy your home without concerns or hassle.

Joe K., Harwich, MA

I would like to leave a huge THANK YOU to Carl, who came out to service my furnace in the late evening over the weekend. He arrived at 10:00, and was willing to come out, in spite of working a very long day. I had very small children sleeping in the house, as well as my 85-year-old mother, and my son and his wife. The furnace was not working, firing only intermittently, with the temperature dropping rapidly. Carl was very knowledgeable, and diagnosed the problems quickly! The furnace has been functioning perfectly since his visit. I am very grateful to Carl for his expertise, and for coming out to save the day on a very cold weekend. Much appreciated!

Linda R., Eastham, MA

I’m still in Florida for my usual 6-month stint, returning to Wellfleet around May 15. Assuming all is well with my fuel deliveries and home monitoring system. Thanks for the confidence that your services provide while I’m away.

Fred A., Wellfleet, MA

I’m very pleased with the service. The workers were on time and very courteous . One time they had to come back to the house more than once. They didn’t leave me over the weekend without fixing the problem. Excellent service

Penelope S., Orleans, MA

It was that first bitterly cold day in January and everyone that I talked to was fantastic! Everyone chipped in to help from Rich dropping off the wire the night before to rewire the thermostat and the tech on the phone the night before helping me get heat and recharge the thermostat. Extremely competent and thorough group of people. Thank You!

Gary H., Brewster, MA

I have always found Bob to be an excellent technician. He has always been prompt and helpful. This time was no different.

Fred G., Eastham, MA

I have been a customer of Snow‚Äôs Fuel for over twenty years and have nothing but good things to say about them. In all cases, they have been very professional and receptive to my needs as a homeowner. For example, one very cold winter when my furnace went out, several men were sent out to my freezing house and kept it warm and safe, keeping the place heated with my wood stove, and space heaters, along with putting something in the water pipes to prevent them from freezing and bursting. It took about three days, but they did the job, and all was well. The problem turned out to be the fault of the builders of the house, and I took care of that problem once my furnace was working again and I could deal with that separate problem. Had Snow’s not done that job, my pipes would have frozen and in effect, my house would have to be taken apart to replace all the pipes. Snow’s has also been quick to respond to any unexpected issues that arose, or to remind me of yearly checkups. Good job, Snow’s!!!

Robert P.

Great company and great service. It’s so nice to know that we have such a great local company available to respond quickly to unanticipated events! You don’t have to spend endless time dealing with automated voice responses… you get to real people who care and can help. These days, sadly, that’s become a luxury.

Paul D., Orleans, MA

Great job Snow’s, promptly fixing our central AC the afternoon it was reported, during a rental guest stay.

Steve B., Orleans, MA

Great service always. Responsive and professional.

Stephen C., Wellfleet, MA

I consider the service was excellent. The tech went aboveboard with his attention to detail, very polite, and helpful.

Lorna L., Eastham, MA

I continue to receive excellent and quick service from Kevin and crew. He once again responded to my email almost immediately and sent somebody out only a few hours later to replace a duct covering that had come loose and fallen off of the house after an extremely windy night. I truly appreciate such great service.

Kim Y., Harwich, MA

I found it very easy to pay by credit card.

Elizabeth, Orleans, MA

Great cleaning and review of operations. We have four mini-splits and love them. Thank you.

Lynn C., Orleans, MA

Great service and Staff.

Joziane C., Brewster, MA

Great service as usual – the technician answered all of my questions and was very courteous.

Vanessa S., Orleans, MA

Great service!

Ernie R., Orleans, MA

Great thanks to Andy and Mike for getting our heat back. Really appreciate their time in explaining how deliveries are scheduled and how the system and gauges work.

John J., Orleans, MA

Hi! Once again I am so pleased with Snow’s employees and service. I’m so sorry that I’ve forgotten the gentleman’s name who serviced my furnace, but he couldn’t have been more polite and pleasant. I love to learn about the basics of my home and he was more than happy to explain what he was doing and how things should work. I commented also about how other employees have been equally polite and professional, and he agreed that Snow’s is a great place to work and has great employees. So whatever you are doing in your hiring practices, keep it up!

Beverly B., Eastham, MA

I am a long time customer of Snow’s and I am very happy with all services currently and previous.

Nicholas D., Harwich, MA

I am always pleased with your workers and the help you provide. Thank you!

Elizabeth H., Wellfleet, MA

I am so pleased with my new Fujitsu Mini-split system. Kevin was incredibly attentive, friendly, and reliable and went above and beyond for me in addressing an unforeseen issue by coming by after his workday should have ended to check on my concern. I was not aware of the placement of the slim ducting and this was changed to my liking and remedied the following day. The two gentlemen who installed the system worked tirelessly and were also professional and friendly. Two months after the installation landscapers damaged apart on the condenser. Kevin had this replaced the day after I reported it to him. I should also add that Snows came in much lower than two other estimates. I am so glad to have the opportunity to thank them for going above and beyond.

Kim Y., Harwich, MA

I am very happy with Snow’s service.

Anita K., Orleans, MA

I am very happy with the heating system cleaning, air filter change, and service that Ryan did for us at our home in Eastham on February 19th. He arrived right on time, answered all of my questions, and was very courteous. He let us know when he was done and was ready to leave. He’s a pleasure. Thank you.

David K., Eastham, MA

I am very pleased with Snow’s Fuel Oil Co. There service people are very helpful, friendly and knowledgeable and the quality of their work is outstanding. All my dealings with them have had excellent results. Thank you all.

James D., Harwich, MA

I appreciated Snow’s responsiveness and good handling of the situation, and for the patience and expertise of the Snow’s representative that helped me. I feel that Snow’s is a company I can rely on, and that is a good thing!

Merry P.S., Orleans, MA

I called with an issue with my gas furnace that was relatively minor. Snow’s technician Christian came the day after I called and fixed the problem within an hour. I thought Snows was very responsive and that the technician was thorough.

Robert B., Eastham, MA

Excellent service! Thank you!

Robert C., Orleans, MA

Excellent service. Arrived on time and maybe a little early. Explained everything they were doing for the winter tuneup. Upon leaving they noticed some of the insulation was gone from my AC tubing on the outside. They replaced the tubing with no issues. That little extra makes you want to stay local.

Ralph H., Eastham, MA

Excellent, efficient, friendly service

John S., Orleans, MA

Everyone I dealt with at Snow’s Fuel was very helpful in trying to get hot water at our old family cottage.

Sally H., Eastham, MA

Everyone we dealt with at Snow’s Fuel was pleasant — from the employees we spoke to on the phone to set up our account and make a service appointment for a propane gas leak, to the serviceman who fixed the leak. Everyone was responsive and super helpful and our problem was fixed within a few hours of our initial call! Thank you!

Mary T., Eastham, MA

Everyone who has serviced our home from Snow’s has been absolutely great. They are professional, knowledgeable, efficient, and friendly. You do not have to call them twice to repair the same thing. One and done! I am so happy they have electricians on staff to handle household issues, and apparently plumbers as well, though I have not needed one yet. Snow’s now handles all of my household needs, and that makes it so much easier to handle problems when they do come up. Thank you Snow’s!

Dolita C., Wellfleet, MA

Everything went well. Thank you!

Jean B., Wellfleet, MA

Excellent job by Kevin and the large crew that installed our Generac home generator 10 days ago. It was a complex electrical wiring job to successfully place the generator in our back yard behind the garage while the transfer switch had to be placed in the front opposite side of the house. Well done.

Eric M., Orleans, MA

Excellent service Arrived on time, was very seesitivetoe cleanliness. I wanted to watch the service and the technician wa very comfortable with me watcuubg. As usual, it was a positive experience!

Thomas O., Orleans, MA

Excellent service in all respects. PLEASE keep it up, AND Thanks!

William G., Orleans, MA

Excellent service on oil deliveries and monitoring. Recently had an issue with an electric water heater. It needed to be replaced and it was done excellently and quickly. Highly recommend without reservation.

Joe L., Orleans, MA

Excellent service!

Don W., Brewster, MA

Excellent, prompt, friendly service

John S., Orleans, MA

First time using the electrician via Snow’s. Was timely, dependable, and got the job done.

S.P., Wellfleet, MA

For 28 years we have enjoyed services by Snow’s Fuel and that satisfaction continues to this day. Kevin, Carl, and Richard Cronin, among others, always respond promptly and are experts in our heating and cooling needs. Even when we’re out of town, we are confident knowing they are available.

Dick & Gail H., Brewster, MA

Friendly, speedy and efficient!

Ed C., Truro, MA

From quote to installation to annual service Snows has done a fine job with our Fujitsu mini-splits. They have also been our reliable propane supplier for 16 years.

David S., Eastham, MA

From start to finish an everything went well. Thanks for your continued good service.

Peter N., Wellfleet, MA

Furnace cleaning to ready for winter. Job done well and fast. Thank you.

Genevieve D., Brewster, MA

Great and very quick service. Our gas burner was shutting off intermittently. They had to come out more than once to diagnose the issue but figured out what was needed, replaced the part and we are up and running. All very responsive. We appreciate the great service. Thank you!

Peter G., Brewster, MA

Always great work, trustworthy and very professional.

Suzanne P., Eastham, MA

Always happy with the great service from Snows and last week was no exception when Ryan came to service (routine maintenance) my mini-splits. He was friendly, and cordial, and seemed to do a very thorough job cleaning the filters and he took the time to answer a question I had about the settings. I appreciate being able to count on your dept. and the bonus is that everybody is so friendly and easy to deal with. THANK YOU!

Kim Y., Harwich, MA

Any time I call Snow’s for heating system service, I get a wonderfully competent field technician working on the problem. Recently, Jeffery came out to survey a problem of intermittent burner ignition. He was polite to a fault, knew his business backward and forward, and left me more knowledgeable than before he arrived. I always feel confident Snow’s will respond promptly to emergencies, and the issues will be resolved in short order. Thank you for great service.

Peter H., Wellfleet, MA

As always I was pleased with the service for my AC. Thank you.

Elizabeth H., Wellfleet, MA

As always very competent expert service delivered with a smile!!

Peter Z., Orleans, MA

As always your service for the heating system yearly maintenance was perfect. The tech was on time, polite, and cleaned up after the work was completed.
On a separate issue, we were having problems with the air conditioner not cooling. The tech was thorough in his diagnosis and resolved the problem. Very patient individual.

George M., Wellfleet, MA

As always, a timely arrival. Got right to work and completed service in a professional manner. No surprises and one feels confident that equipment is in tip-top working order once a Snow’s technician has serviced it.

Peter N., Wellfleet, MA

As always, tremendously helpful, responsive staff. I feel as though my favorite uncles and big brothers are there with SNOW’s looking after me and all my heating needs. The additional, above and beyond, services provided such as plumbing resources, etc. make living off Cape and having a second home on Cape a tremendous pleasure and essentially worry-free. Now if I can only package everyone at SNOWs up and bring them to NJ to help us with our primary home we’d be in seventh heaven. Such old school integrity, quality, and personal attention are very rare these days, and I am so thankful SNOW’s and its staff continue to be committed to these qualities. In addition, EXTRA special thanks to Richard in the service department for being my go to guy whenever I have a problem or a question. Through thick and thin he has been a constant source of personal guidance, support, and reassurance. True GEMS ALL! Many, many thanks!

Marylou R., Brewster, MA

As usual Snow’s provided a very high level of service. My boiler wasn’t producing hot water and was leaking in a vent tube. Both problems were addressed immediately (on a Saturday) by a technician who was friendly, knowledgeable, and informative. Thank you Snow’s.

Vincent C., Eastham, MA

As usual, excellent service.

Don W., Brewster, MA

As usual, my phone request was answered promptly by Richard. I have talked to him so frequently that I feel that I should meet him in person someday! Snow’s takes care of all of my needs. Propane, oil, air conditioning splits, generator, and they just replaced my furnace and oil tank! I have always been happy with their survival!

Judith S., Orleans, MA

Been providing fast, competent, friendly service at a reasonable price for over 50 years.

John S., Orleans, MA

Best service EVER! I’m new to the Cape and found this company to be very helpful and professional!

Carolyn F., Brewster, MA

Bob arrived on time and was very helpful. He explained the heating system to me and gave me feedback as to the condition of the system since the last servicing. He even warned me about making sure the thermostats had fresh batteries and showed me how to change them.

Bob did a great job.

Thank you.

Rebecca S., Eastham, MA

Both office and field staff are efficient and reliable. Great service from a locally owned company. The longevity of this company in the community underscores a well-earned reputation.

Garland A., Chatham, MA

Carl came this morning and did a great job and was very quick to diagnose.

Timothy P., Orleans, MA

Dan came to my house yesterday to repair two leaks in the basement. He was friendly, efficient, and professional. Also, I called about the problem on Monday and he came on Tuesday. Thank you very much.

Madeleine A., Eastham, MA

During a recent snowstorm, our vacation home lost power, shutting down our heating system. Power was not scheduled to be restored for several days and overnight temperatures were in the teens so we were concerned the pipes might freeze. We don’t live close by and we’re at a loss for what to do. Because we have been a Snow’s Fuel customer for over 20 years, we called them. Within an hour Snow’s had a tech at the house who was able to check the pipes and shut off the water supply to the furnace. When power was restored, that same tech turned the water supply back on and ensured that the heating was functioning properly. We could not be more pleased with their service.

A.G., Eastham, MA

During the blizzard of 2022, Snow’s emergency service provided a timely response. The technician came out in the middle of the night in blizzard conditions to fix my generator. So very pleased and grateful.

Donna, Eastham, MA

Efficient and pleasant.

Ruth Q., Eastham, MA

Many, many thanks for going over to our house and sorting out the A/C so that my daughter and further family arriving didn’t have to sweat the whole week! You all at Snow’s take such good care of your customers. Thank you so much! Living so far away from some of our children, it is so nice to know that we have you close by. You are always so professional and make every effort to accommodate.

Joe & Laura P., Eastham, MA

My husband and I built our home in 1979 with only one zone for heating. Several years later, we added onto the house and added another zone. The boiler that we had could handle this so we had no worries. Several years after another addition, a new zone was added. To tell the truth, I do not know if the boiler could handle this new addition as we had a lot of solar exposure during the day and we heated with wood. It was after the final addition that we started having issues with reduced or no heat to some areas of our house. The lesson learned in this, is to question the installer which we never did. We just assumed and assumed wrong that they knew what they were doing. It is important to note that Snow’s did not do any of the original installation.

Kevin Corcoran was great. He came over and pointed out to us that the piping was not done correctly and zones were crossing over or joined so we were not getting heat where it was needed. Since the boiler was working overtime to keep up with the heat requirement, the life expectancy was shortened.

We made the decision to redo the piping and to replace the boiler. We just cannot believe how neat and organized everything is and I now heat in all zones. The staff even labeled all of the equipment! We are so happy with the quality of work that was done. A big thank you to Kevin, Herb, Gary, Dan, Bob, Mike & Tony for a job well done.

Thank you Snow’s Fuel Company.

Kathy H.

One word comes to mind when I think of Snow’s Fuel Company: trust. I have a relationship with the people at Snow’s Fuel. I trust them to take care of my home with the kind of attention they would for their own homes. Snow’s Fuel Company has served us for twenty years with only success stories– their work, their timeliness, their kindness is always the best.

Kathleen H., Truro, MA

Our cottage had an oil tank that was over 50 years old. I called Snow’s Fuel Company and they set up an appointment to take a look at the tank and give me a quote. The person who was in charge of removing the tank came to the cottage right on time at the scheduled day. The price was fair and similar to another quote we got. We chose Snow’s because it is a local company with great customer service.
The tank was removed, everything was cleaned up and we are happy to have had Snow’s do the project.
I recommend Snow’s if you need a new oil tank.

Joanne Q., Eastham, MA

Our family has had a long tie with Snow’s going back to my father, a businessman who, back in the fifties, had some conversations with founder, Harry Snow, he admired as a forward-looking and honorable man. Fast forward to our present unique Snow’s. Who else in all the world carries curtain shade pulls, fine china, paint in all shades, children’s trains, pretty quilts, garden hoses, and oil? Through all the weather, both emotional and physical, Snow’s has carried me through. They have always answered my calls. Like most people I’ve had some critical life moments and Snow’s has never let me down. I love the fuel department and know them all ‚Äî Richie, the longest and Kathy, their accountant. The paint department is superlative. You can ask them anything. And the hardware department always finds that screw.

Thank God for Snow’s!

Nancy N.,

Please let me express my thanks for setting up the two service contracts, for AC and my burner, last week — you certainly had my interests in mind, saving me $81.70. You certainly deserve a tribute for understanding my needs and making me feel comfortable during my visit there in Orleans.

Fred A., Wellfleet, MA

Service was quick and efficient. Best of all, the gentleman that stopped by showed me how to turn the propane off. Amazing, I didn’t know it was just a knob on top of the tank. He was very patient and didn’t seem to mind teaching me about my tank.

Eileen

Snow’s Fuel Company is amazing! I called them yesterday at 4:30pm to say we were out of propane, mentioned that we do have a backup space heater that was more than sufficient and was told they would be out first thing in the morning to fill the tank. I thought that would be great ‚Äî but low and behold – at 8:30pm ‚Äî the same day ‚Äî Gary Boudreau is in our driveway in Eastham with an emergency propane tank to get us through the night. He even made sure that the pilot light was restarted without us even asking. Snow’s Fuel truck did show up this morning to fill up the original tank. Much appreciated Gary…

Sharise N.

Snow’s Fuel has been my company for fuel and service since moving to Cape Cod in 1985. After my husband passed away, I knew I could call the staff at Snow’s and they would answer any question that I might have about service, deliveries or understanding my bill. The friendly, caring staff & quality service is why I keep Snow’s as my fuel company.

Jean R.,

Thank you so much for your prompt and emergency service. My neighbor, whose husband had just passed, took shelter at my house the only one with a generator. Just what I expect from Snow’s excellent service. Thanks again.

Anonymous, Orleans, MA

This family owned and operated business can always be counted on to be there when you need them and always do the right thing for you, the customer.

John L., Orleans, MA

Tony was very professional on a cold night and courteous as well as knowledgeable. He even made a follow-up call to make sure I was OK later. I know service is your business but it truly was good service. I’m glad I have used Snow’s Fuel for decades. Thanks again, Tony.

Melanie S., Brewster, MA

We were very pleased with the installation of a new humidifier and how the technician explained how it worked — your service has always been excellent and we would recommend you to anyone! Thank you!!

Anne & Ward, Eastham, MA

We would like to thank Snow’s for peace of mind. We live in the United Kingdom with a summer home on Cape Cod and we cannot just jump in the car to check on our home. It is a comfort to know that Snow’s Fuel is monitoring our home and responding quickly when needed. Thank you for having multiple choices of service contracts and services. We were able to customize our service based on our needs. Thank you. See you this summer.

Joe & Laura P., Eastham, MA

A superb job in assessing our problem!

Nady C., Eastham, MA

A very nice man was here for annual maintenance on our ductless air conditioning. Worked quickly and efficiently. We were very pleased with the service.

Robert A., Wellfleet, MA

Absolutely dependable with service calls at very short notice when needed. Carl is a treasure!

John W., Brewster, MA

Absolutely superb service. Richard is a pro…so is the rest of your team.

Joe S., Orleans, MA

Although my career took me in a different direction my real love is working with electrical and mechanical systems. Over the decades I have restored and modified cars, motorcycles, boats and I am familiar with the operating systems of aircraft. This experience has led me to know the correct use of the appropriate tools and materials when completing a job or project (busted knuckles notwithstanding). Having stated this, it must be evident that I place great value on a service tech’s ability to complete an esoteric job properly, employing the correct tools and materials and leaving the job site neat and clean when the work is done.

Bob Anthony has exceeded my expectations in all areas of the scheduled oil burner service and the subsequent expansion tank and pressure gauge replacement. He graciously allowed me to observe him at work, and answered questions about my heating/hot water system. Clearly Bob respected a customer who really wants to understand the specifics of his heating unit.

I give Bob FIVE STARS for a job well done. It is comforting to have the peace of mind that a reliable heating system brings to a family in mid winter. I also thank Jim (in the office) who gave me his attention and understood what was on my mind when I initially called for service.

David E., Orleans, MA

Always a pleasure to know you can call someone who answers and addresses any issues ASAP. From fuel and propane deliveries to service and monitoring Snows has been wonderful.

Salvatore D., Eastham, MA

Myles and David did an excellent job of replacing our smoke and carbon monoxide detectors.

Mary O., Eastham, MA

I have been a customer since purchasing my home in 2003. Being only a part-time resident I required a way to maintain the services of the home while absent. Today Snow’s monitors the fuel supply and the temperature in the home, responding with fuel or service as needed. They also now service as requested the well water filtering.

It is comforting to know the home is safe, the service dependable, and communication as needed is courteous and responsive.

GJ, Eastham, MA

Tony as always was great and so helpful. So glad he works for you.

Nora H.

We recently had Snow’s Fuel install a Fujitsu modular A/C unit in our condo. And now in August, what a difference! First, the sales, scheduling, and installation team at Snow’s were a delight to work with, going out of their way to assure timely and efficient work. Kevin and his service people completed the install in one short afternoon and we were up and working! And there was hardly a footprint to indicate they’d been here.

The unit is functioning quietly and beautifully, the price was right, and we have the confidence that Snow’s service specialists stand ready to respond with any service needs we may have in the future. Highly recommend Snow’s Fuel for your HVAC needs!

Tom, Harwich Port, MA

When I applied for my account with Snow’s Fuel Company the people down at the front desk were awesome. The young man who came to my house to check out my propane situation was awesome and I’m very happy that I’ll be doing business with you. Thank you!

Don C.

A note to thank you and your staff for the high quality service I have enjoyed as one of your customers. Recently, I was dealing with a variety of plumbing and air conditioning issues. All I had to do was call Richard and the ball was rolling quickly in the right direction, whether it was to get on Kevin’s schedule for a ductless A/C problem or Herb’s for help with pipes, valves, and toilets. Then late last week, Ashley kept the tradition going in Richard’s absence with very prompt and effective responses to my calls. It is reassuring and a pleasure to deal with a group that is so capable, friendly, and responsive. Kudos and thanks to you all!

Bob, Eastham, MA

Always attentive. If a problem arises, their response/service comes without delay…I’m glad I signed up with Snow’s.

Dr. Mercedes C., Wellfleet, MA

Aquacultural Research Corp. has been very satisfied with the services of Snow’s Fuel. Snow’s reviewed all our energy requirements before working with us to set up a new propane delivery system. Snow’s Fuel has also established a pricing structure based on our fuel oil consumption patterns. With both propane and fuel oil being serviced by Snow’s, ARC has been able to lower its energy costs. We really appreciate the close attention and follow-up Snow’s has shown and we know we can depend on their timely response and positive action in support of our business.

Gail Hart – Vice President Aquacultural Research Corp., Dennis, MA

Collins Cove Cottages has had Snow’s Fuel providing service & fuel for many years. We know that no matter what time of day, night or season, Snow’s will respond to our and our guests’ needs. We have the utmost confidence in Snow’s Fuel and its staff to provide quality service and fuel to meet the needs of our business.

Collins Cove Cottages

From 1996 to the present I’ve received nothing but the best service from the very professional fuel delivery and furnace service people at Snow’s. The office staff is great, too!

Eileen G.

Good afternoon!
I wanted to thank all involved at Snow’s for the great service we received yesterday. One of our homeowners ran out of oil due to the laziness of their drivers. I called Richard in the fuel department and he worked magic. The house was back up and running in no time and we avoided what could have been a freeze-up. We appreciate our relationship with Snow’s and the willingness to work together as a team for the good of our customers! We all look like rock stars!

Maria, HomeWatch, Inc.

Great experience with a recent generator installation.

Kathleen B.

I cannot say enough good things about the service department, its staff, and the services provided at Snow’s. We have been customers of Snow’s ever since we built our home on Cape Cod over thirty years ago and among the many exceptional fuel services Snow’s has offered us is their Home Monitoring System. With this monitoring service we have been able to enjoy our home without the constant attendant worry of home ownership from afar. Whenever we lost power, the phone connection required for our monitor wasn‚Äôt working, or our furnace didn‚Äôt function properly, this system alerted Snow’s and their service technicians were immediately dispatched to troubleshoot and remedy the problem(s). In addition to its emergency response features, this home monitoring system also assures us of regular preventative monitoring of our home‚Äôs temperature, oil reserves, and overall furnace performance, all of which give us tremendous peace of mind when we are away from our Cape Cod home.

But home monitoring systems and the like are only as good as the people who oversee them, and in Snow’s we are fortunate to have both the technology and the human touch. Over the years the personal attention, support, and excellent, responsive, comprehensive service we have enjoyed with Snow’s personnel, especially Richard and Jorge, have lead us to regard these individuals more like ‚Äúbig brothers‚Äù as well as longtime friends. Whatever the presenting issue, be it with our furnace, oil monitoring system, phone service to the latter, or weather and driveway access challenges, Snow‚Äôs has been there to anticipate our needs, provide preventative solutions, and immediately and effectively ameliorate whatever attendant problems present themselves. Snow‚Äôs service department staff have guided us through the selection and acquisition of both our previous and our current oil monitoring systems as well as our new hot water heater system, and all of these purchases have been extremely effective energy savers, each in its own right. In sum, Snow’s service department personnel are extraordinarily helpful, considerate, and responsible professionals who forever have our back, whether we‚Äôre on Cape Cod or away.
Thank you for your continuing state-of-the-art service, both technical and personal.

MaryLou R. & Mary S. Brewster, MA

I found out that I needed to have a propane tank recertified and I was told that your fuel division did this. I stopped in this morning and went into the office where I encountered‚ Fred. Fred took me out to the propane area where he checked my tank and found it to be in good shape except for some minor rust spots. He explained how I should touch it up with Rustoleum. But then he reached to a shelf and took down a spray can and did the spots himself. He filled the tank, then took me to the office where I paid. All the while he was extremely cordial and friendly.

I want you to know what a good ambassador you have. He didn’t have to do the maintenance on the tank, and he went out of his way to explain the process of recertification and how I should maintain the tank going forward.

By the way, I had been going to Agway to get refills in the past. They told me I had to get the tank recertified and that Snows could do it. While Agway is a bit more convenient because it is closer to my home, I will be converting to Snows now. You not only have good people like Fred, your refill charge for a 20 lb. tank is $16.50 compared to $19.99 at Agway.

Stan

I had 4 estimates, all about the same estimate. Snows, offered 97% efficient which made their price even better. Plus, a Wi-Fi thermostat was included, which is eligible for an additional rebate. As far as the installation, the crew arrived on time and things went smoothly…To sum it up, everything went well from Kevin doing the estimate to completion of the job. Definitely would recommend.

Steven P., Orleans, MA

I have received very high quality service from Snow’s for 25 years now. They have always been diligent and helpful in taking care of my fuel and furnace needs. I appreciate the service you have given me over the years!

Robert P., Wellfleet, MA

I really appreciate the determination, patience and good humor of your team in seeing this through.

A friend of mine told me a story about their Thanksgiving a year ago when they went around the table asking each person what they were thankful for. One of the 8-year-old grandchildren replied that he was thankful for Snow’s. Perceptive kid.

Cheers and thanks

Bob

I want to take this opportunity to thank and commend Snow’s Fuel Division for the installation of our new ductless air conditioning system. In particular, thanks to Kevin Corcoran, who convinced us that Snow’s had the system that would best suit our needs after other bids we received. He gave us options to consider that no one else had recommended. His professionalism and expertise in your product were instrumental in our decision to go with Snow’s for this job, as well as Snow’s reputation. We would also like to thank the installers, Joe and Tony who did an excellent job and explained everything as they proceeded through the installation. They worked diligently and their expertise was demonstrated through every step of the process. The whole project was completed timely and met or exceeded all of our expectations. Please pass along our thanks to the whole team for a job well done!!

Jim & Cathy T., Eastham, MA

I wish I didn’t need these guys as much as I do, but when I do they are great. They always answer the phone, schedule time to help, arrive when they say, and always fix the problem with efficiency and quality. You couldn’t ask for more…

Joseph B., Eastham, MA

I would like to thank and commend Kevin, your 24-hour serviceman who came to my aid. He was super nice and knowledgeable. I was hesitant to switch propane companies with my move to Orleans but you had serviced this house with the previous owner. I am confident in my decision to go with Snow’s. You are a fantastic company! Thank you!

Amy R., Orleans, MA

Your technician (J. Hunter) arrived punctually within the assigned time frame. He was very polite and professional and performed our annual tune-up in a thorough manner. Thank you.

Robert H., Brewster, MA

Everyone who has serviced our home from Snow’s has been absolutely great. They are professional, knowledgable, efficient, and friendly. You do not have to call them twice to repair the same thing. One and done! I am so happy they have electricians on staff to handle household issues, and apparently plumbers as well, though I have not needed one yet. Snow’s now handles all of my household needs, and that makes it so much easier to handle problems when they do come up. Thank you Snow’s!

Dolita C., Wellfleet, MA

We have been residents of Brewster for almost two years and have enjoyed working with Snow’s Fuel. This includes propane delivery, heater servicing, and installation and service of central air. Setting appointments has always been easy and timely and the technicians have been knowledgeable and professional.

Charlie R., Brewster, MA